We've all anxiously awaited the car repair shop's call with the news on cost. It's worst if you're not sure the job will be done right or the price fair. The best way to cut that anxiety is to find the right shop. Our evaluations of hundreds of area repair shops will steer you to shops that are rated tops for quality and price.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Puget Sound Consumers' CHECKBOOK Table of Contents.

• Subscriber from AUBURN, WA wrote I have dealt with these people for years and they gives the best Honda/Acura service........
• Subscriber from BELLEVUE, WA wrote I would recomment this firm. I have never been disappointed in my dealings with them..........
• Subscriber from BELLEVUE, WA wrote I went in for a brake inspection. They told me that I needed a brake..........
• Subscriber from BELLEVUE, WA wrote Michael's Toyota has moved to: 3080 148th SE Bellevue, WA Same phone.......
• Subscriber from SEATTLE, WA wrote Delays due to warranty coverage provider.......
• Subscriber from KENT, WA wrote Experts with Mazdas........
• Subscriber from BELLEVUE, WA wrote In every way they are first rate!.......
• Subscriber from SEATTLE, WA wrote Truly first class for Volvo repair.......
• Subscriber from SILVERDALE, WA wrote They are so honest and dependable. They have such knowledge and will let you know..........
• Subscriber from WOODINVILLE, WA wrote Outstanding service. Very careful to explain all options, and not do work unless legitimately necessary...........
• Subscriber from KIRKLAND, WA wrote Not the cheapest, but I would not hesitate to recommend........
• Subscriber from BOTHELL, WA wrote Brought in 1994 Lexus ES300 due to inexplicable stalling (transmission gear seemed not to engage..........
• Subscriber from SEATTLE, WA wrote Well organized appointment system. Friendly and helpful at the front desk. Always quick to diagnose..........
• Subscriber from SEATTLE, WA wrote What a pleasure to deal with these people........
• Subscriber from DUVALL, WA wrote FIXED RIGHT THE FRIST TIME.......
• Subscriber from SEATTLE, WA wrote I was overcharged a considerable amount, the work was not satisfactory and they eventually simply..........
• Subscriber from SHORELINE, WA wrote Expert staff. "plain English" explanation of problem with alternatives. No pressure. Work done on time.......
• Subscriber from SEATTLE, WA wrote And not expensive.......
• Subscriber from SNOHOMISH, WA wrote Tried to sell us new rotors, when they had recently been replaced and were still..........
• Subscriber from TACOMA, WA wrote Pricing seemed high........
• Subscriber from SEATTLE, WA wrote Very nice to do busy with; especially helpful in discussing options and costs........
• Subscriber from MERCER ISLAND, WA wrote GREAT Shop.......
• Subscriber from SEATTLE, WA wrote I brought my van in with several problems. They didn't even try to figure out..........
• Subscriber from REDMOND, WA wrote AutoSys (aka That Muffler & Brake Place) does a fine job on my '95 Pathfinder...........
• Subscriber from TACOMA, WA wrote I have been taking my vehicle to Riverside Ford for service for over 4 years...........
• Subscriber from KENT, WA wrote I took the vehicle in thinking I would need a new clutch and they found..........
• Subscriber from BELLEVUE, WA wrote Service is fine. However, the staff seems very snooty like they are doing you a..........
• Subscriber from SEATTLE, WA wrote Shop diagnosed and repaired a nagging problem on older model vehicle that had not been..........
• Subscriber from FIFE, WA wrote When I needed a new ignition switch after the car was stolen, the required me..........
• Subscriber from SEATTLE, WA wrote We're really glad we live within walking distance of this excellent repair shop........
• Subscriber from KENT, WA wrote I am not sure I can trust them. They charged me nearly $4000 to repair..........
• Subscriber from TACOMA, WA wrote You cannot drop a car off, but have to make an appointment to bring it..........
• Subscriber from LAKE FOREST PARK, WA wrote pushy windshield repair franchise person in repair facility, not related to requested repair; have received..........
• Subscriber from BELLEVUE, WA wrote We have dealt with them for 15 years. They have been wonderfully honest, reliable, lower..........
• Subscriber from SILVERDALE, WA wrote Nice to work with. Fair pricing........
• Subscriber from LAKEWOOD, WA wrote Great service, promptly delivered, and nice people to deal with........
• Subscriber from LYNNWOOD, WA wrote I've been going to Paulson for automobile work for 25 years. Outstanding performance in all..........
• Subscriber from EDMONDS, WA wrote Excellent! I don't use any other car repair shop since I discovered KC Martin.......
• Subscriber from NORTH BEND, WA wrote When they found out I had an extended warranty and the coverage was quite good,..........
• Subscriber from BELLEVUE, WA wrote Good service, but pricey........
• Subscriber from SEATTLE, WA wrote Very accommodating to my schedule. Highly recommend........
• Subscriber from BOTHELL, WA wrote They called me and explained every detail that needed to be repaired. I have used..........
• Subscriber from SEATTLE, WA wrote Carl is the most honest mechanic you'll find anywhere. Very competent service........
• Subscriber from KENMORE, WA wrote They have serviced our vehicles for 20 years, and they will refer owners if the..........
• Subscriber from SEATTLE, WA wrote Always have received good service at this establishment........
• Subscriber from SEATTLE, WA wrote I expected Carl would know that my model and year of car is recommended to..........
• Subscriber from PRESCOTT, WI wrote This Midas shop replaced my brake pads and tried to talk me into an additional..........
• Subscriber from REDMOND, WA wrote First time in a while I haven't wanted to rip the (*&( out of a..........
• Subscriber from MERCER ISLAND, WA wrote I purchased my SAAB at Barrier and had it serviced there until this year. Barrier..........
• Subscriber from BELLEVUE, WA wrote Friendly and easy to deal with. When you go there, the environment is open and..........