 |
Nielson Enterprises received 27 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
13237 NE 20th St
Bellevue, WA
Phone: 425-643-4610
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
27 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Jaguar Land Rover Bellevue, Bellevue, WA
|
| · |
Eastside Transmission, Bellevue, WA
|
| · |
Eschen Automotive, Bellevue, WA
|
| · |
K & S Automotive, Bellevue, WA
|
| · |
Autologic, Bellevue, WA
|
| · |
Chevrolet Cadillac Hummer of Bellevue, Bellevue, WA
|
| · |
Motorworks Limited, Bellevue, WA
|
| · |
Ford Lincoln of Bellevue, Bellevue, WA
|
| · |
Lexus of Bellevue, Bellevue, WA
|
| · |
Strictly BMW Independent Service, Bellevue, WA
|
| · |
Continental Garage, Bellevue, WA
|
| · |
Surrey North Auto Repair, Bellevue, WA
|
| · |
Europa Imported Service, Bellevue, WA
|
| · |
A & M Complete Auto & Truck, Bellevue, WA
|
| · |
Barrier Motors Volvo, Bellevue, WA
|
| · |
Chaplin's Bellevue Subaru & VW, Bellevue, WA
|
| · |
Len's Automotive, Bellevue, WA
|
| · |
Lincoln Mercury of Bellevue, Bellevue, WA
|
| · |
Honda Auto Center, Bellevue, WA
|
| · |
Acura of Bellevue, Bellevue, WA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Joe Pierce has been our service advisor for years. His work is outstanding and I..........
-
Subscriber from BREMERTON, WA wrote about a local auto repair shop:
This shop continues to provide excellent service. Over the last five years I have used..........
-
Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Love these guys!!.......
-
Subscriber from RENTON, WA wrote about a local auto repair shop:
They go out of the way to help the customer like no other auto shop..........
-
Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Superior service at reasonable cost. Have used Lens for years and they continue to do..........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
I have used Lens for over 25 years. Not one complaint........
-
Subscriber from REDMOND, WA wrote about a local auto repair shop:
I found Lens via Checkbook. Thank you........
-
Subscriber from POULSBO, WA wrote about a local auto repair shop:
Normally, a local independent shop might be a better option than a dealer. Not so..........
-
Subscriber from BOTHELL, WA wrote about a local auto repair shop:
Porvides great service but price is high. Sometimes suggests optional services that arent really needed........
-
Subscriber from PUYALLUP, WA wrote about a local auto repair shop:
They do excellent work at a competitive cost. I would recommend to anyone........
|
|
|
 |