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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Firestone Complete Auto Care and 429 other local auto repair shops.

How does Firestone Complete Auto Care Rate?
Firestone Complete Auto Care received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
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  • Read CHECKBOOK's free advice on choosing a local auto repair shop. Free Article
Firestone Complete Auto Care
3957 Wheaton Way
Bremerton, WA
Phone: 360-479-1775



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"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."

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What can Consumers' CHECKBOOK tell you about Firestone Complete Auto Care?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 11 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Worked me in on short notice. Also advised expensive repair recommended by dealer wasnt urgent...........
  • Subscriber from SNOHOMISH, WA wrote about a local auto repair shop: NEVER DOES THINGS YOU DONT NEED TELLS YOU TO GO TO DEALER IF ANYTHING IS..........
  • Subscriber from GRANITE FALLS, WA wrote about a local auto repair shop: Great to deal with, honest and knowledgeable mechanics........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: great to work with, reasonably priced........
  • Subscriber from EVERETT, WA wrote about a local auto repair shop: They did the job right the first time, for the price they quoted, and diagnosed..........
  • Subscriber from SAMMAMISH, WA wrote about a local auto repair shop: Best auto repair shop that I have ever encountered in last fifty-five years of driving........
  • Subscriber from GIG HARBOR, WA wrote about a local auto repair shop: Weve taken both our vehicles to Eagle for about 4 yrs now. They dont oversell..........
  • Subscriber from UNIVERSITY PLACE, WA wrote about a local auto repair shop: Ive owned cars since 1957 and this is the best shop Ive ever encountered........
  • Subscriber from MAPLE VALLEY, WA wrote about a local auto repair shop: Will pick up and deliver your car at no extra cost. Excellent technicians........
  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: Gave me options that the BMW dealer did not. Found problems that the BMW dealer..........
  • Subscriber from BOTHELL, WA wrote about a local auto repair shop: Been a customer for over 25 years. Yesterday, as has happened several times over the..........