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Mercedes-Benz of Tacoma received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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4001 20th St E
Fife, WA
Phone: 253-922-6820
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
15 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is firm a member of the Better Business Bureau? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Land Rover Jaguar Volvo of Tacoma, Fife, WA
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Mercedes-Benz of Tacoma, Fife, WA
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Lexus of Tacoma at Fife, Fife, WA
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Honda of Fife, Fife, WA
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Hinshaw's Acura, Fife, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from AUBURN, WA wrote about a local auto repair shop:
Owner is very committed to giving you the best service for the best price.......
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
was a miscommunication, i guess, on what the cost would be; it came out more..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Have worked on several vehicles for us. Timely, proper repair, fair price, honest........
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Subscriber from MERCER ISLAND, WA wrote about a local auto repair shop:
Very professional and courteous. the place to take your car if no one else can..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Paul has consistently provided outstanding service at very reasonable rates........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Shop diagnosed and repaired a nagging problem on older model vehicle that had not been..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
Friendly and competent........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
All staff members are extremely courteous and helpful. They always go the extra mile in..........
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Subscriber from MILL CREEK, WA wrote about a local auto repair shop:
Own a 97 Honda Accord utilized by 3 drivers. After a move from Seattle, found..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
If you own a German made car, this is the place to have it serviced...........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Michaels Toyota has moved to: 3080 148th SE Bellevue, WA Same phone.......
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
This is a great place to take your Subaru for repairs. After many bad experiences..........
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Subscriber from HANSVILLE, WA wrote about a local auto repair shop:
Used them twice with satisfactory results........
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Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Expert staff. "plain English" explanation of problem with alternatives. No pressure. Work done on time.......
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Subscriber from MONROE, WA wrote about a local auto repair shop:
The best independent auto repair service you will find........
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Subscriber from BREMERTON, WA wrote about a local auto repair shop:
After starting work, they discovered something else was the cause of the problem. This delayed..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
You can email them your service request........
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