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Firestone Complete Auto Care received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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10624 SE 240th St
Kent, WA
Phone: 253-854-3387
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
15 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| What makes of vehicles does shop repair? |
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Import Auto Repair, Kent, WA
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Warren Secord Auto & Tire Factory, Kent, WA
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East Hill Tire Factory & Automotive Service, Kent, WA
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Firestone Complete Auto Care, Kent, WA
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Bowen Scarff Ford Lincoln, Kent, WA
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Seatac Automotive, Kent, WA
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Central Avenue Automotive, Kent, WA
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Jerry's Little Car Shop, Kent, WA
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Greg's Japanese Auto Parts & Service, Kent, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from FEDERAL WAY, WA wrote about a local auto repair shop:
Took it in for minor work to the door. Overall it was a good experience..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Several family generations...very reliable, trustworthy and reasonable charges. High recommend........
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Subscriber from SAMMAMISH, WA wrote about a local auto repair shop:
Excellent work. Do not charge for work that does not need to be done. Will..........
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Subscriber from REDMOND, WA wrote about a local auto repair shop:
Plus, their prices are reasonable. Low key, but very good........
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Subscriber from EDMONDS, WA wrote about a local auto repair shop:
First rate in every way. The only drawback is how busy they are. But theyll..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Ive used Hals twice now and each time he did the work prompty and well...........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
A little pricey but worth it. Work done on time and always correctly so that..........
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Subscriber from PORT HADLOCK, WA wrote about a local auto repair shop:
I was pleased with the service I received. I had not had my car serviced..........
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Subscriber from AUBURN, WA wrote about a local auto repair shop:
They do an excellent job........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Very honest. Does not play games with you. The manager even went to bat for..........
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Subscriber from EVERETT, WA wrote about a local auto repair shop:
It may be a small repair shop but he is very reasonable priced.......
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Twice they fixed problems on warranty that at least one other Ford dealer could not..........
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Subscriber from LYNNWOOD, WA wrote about a local auto repair shop:
I have been taking my cars to K. C. Martin since 1977. Not every repair..........
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Subscriber from RENTON, WA wrote about a local auto repair shop:
My vehicle was in for a 90K service. I had a gut feeling there was..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
I wouldnt take my Honda anywhere else!.......
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