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Warren Secord Auto & Tire Factory received 28 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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310 Washington Ave N #110
Kent, WA
Phone: 253-852-1492
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
28 ratings |
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Central Avenue Automotive, Kent, WA
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Firestone Complete Auto Care, Kent, WA
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Import Auto Repair, Kent, WA
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Warren Secord Auto & Tire Factory, Kent, WA
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Seatac Automotive, Kent, WA
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Jerry's Little Car Shop, Kent, WA
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East Hill Tire Factory & Automotive Service, Kent, WA
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Greg's Japanese Auto Parts & Service, Kent, WA
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Bowen Scarff Ford Lincoln, Kent, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from DES MOINES, WA wrote about a local auto repair shop:
I trust these people as no other auto service - they have saved me lots..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
Friendly and competent........
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Subscriber from UNIVERSITY PLACE, WA wrote about a local auto repair shop:
one of the best weve had in three states over 20 years.......
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Subscriber from FEDERAL WAY, WA wrote about a local auto repair shop:
Louis, the service manager was pleasant and kept me well informed throughout the day as..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
The staff is very helpful and courteous. I have been going there for many years..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Were very proactive on identifying the problem and working with the national Honda organization as..........
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Subscriber from BOTHELL, WA wrote about a local auto repair shop:
They called me and explained every detail that needed to be repaired. I have used..........
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Subscriber from RENTON, WA wrote about a local auto repair shop:
Eric and staff are great. Will drive us to and from our home if needed........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Was willing to install a used part, other shops refused to do so........
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Subscriber from EDMONDS, WA wrote about a local auto repair shop:
I keep returning to Magic because the service manager is so good........
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