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East-Urban Auto Service received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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11841 Slater Ave NE
Kirkland, WA
Phone: 425-821-8619
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
17 ratings |
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Wagon Shop, Kirkland, WA
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Toyota Scion of Kirkland, Kirkland, WA
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Infiniti of Kirkland, Kirkland, WA
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Mark's Japanese & European Auto, Kirkland, WA
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Doug's Auto Tune & Repair, Kirkland, WA
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Fisher's Auto Service, Kirkland, WA
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Juanita Firs 76, Kirkland, WA
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Summers Automotive Service, Kirkland, WA
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George's Eastside Shell, Kirkland, WA
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Elliott Tire & Service Center, Kirkland, WA
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Honda of Kirkland, Kirkland, WA
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Jay's Kirkland Auto Care, Kirkland, WA
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Kirkland Buick GMC, Kirkland, WA
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Firestone Complete Auto Care, Kirkland, WA
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The Honda Shop, Kirkland, WA
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Ford Hyundai of Kirkland, Kirkland, WA
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Lee Johnson Chevrolet Mazda Kia, Kirkland, WA
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TLC Automotive, Kirkland, WA
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Eastside Automotive & Tire, Kirkland, WA
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East-Urban Auto Service, Kirkland, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from BAINBRIDGE ISLAND, WA wrote about a local auto repair shop:
Very honest and great service........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Good service, but occasionally over-priced........
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Subscriber from REDMOND, WA wrote about a local auto repair shop:
The only one we trust for work on our hot rods!.......
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Subscriber from LAKE FOREST PARK, WA wrote about a local auto repair shop:
Recommended by a mechanic friend and they have been excellent........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Consistently great service, very fair prices, friendly mechanics. They get it right the first time,..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Jays Kirkland Auto is honest, prompt, thorough in their questions and analysis. Plus theyre just..........
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Subscriber from BREMERTON, WA wrote about a local auto repair shop:
My car needed a new timing belt. Jeff and Dena Baker explained the repair, called..........
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Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Very very helpful - explained all of the work that was done (without my having..........
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Subscriber from LAKEBAY, WA wrote about a local auto repair shop:
Always helpful even if they cannot profit from the help........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Their Car Care Club Card is a great deal. Customer service is impeccable........
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