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Firestone Complete Auto Care received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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11520 124th Ave NE
Kirkland, WA
Phone: 425-827-6123
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
10 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is firm a member of the Better Business Bureau? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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The Honda Shop, Kirkland, WA
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Doug's Auto Tune & Repair, Kirkland, WA
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Honda of Kirkland, Kirkland, WA
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East-Urban Auto Service, Kirkland, WA
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Jay's Kirkland Auto Care, Kirkland, WA
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Price Brothers Garage, Kirkland, WA
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Infiniti of Kirkland, Kirkland, WA
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Wagon Shop, Kirkland, WA
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George's Eastside Shell, Kirkland, WA
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Toyota Scion of Kirkland, Kirkland, WA
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Mark's Japanese & European Auto, Kirkland, WA
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Eastside Automotive & Tire, Kirkland, WA
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Fisher's Auto Service, Kirkland, WA
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Summers Automotive Service, Kirkland, WA
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Elliott Tire & Service Center, Kirkland, WA
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Firestone Complete Auto Care, Kirkland, WA
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Lee Johnson Chevrolet Mazda Kia, Kirkland, WA
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Ford Hyundai of Kirkland, Kirkland, WA
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Juanita Firs 76, Kirkland, WA
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Kirkland Buick GMC, Kirkland, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
They are amazing!.......
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Subscriber from RENTON, WA wrote about a local auto repair shop:
My vehicle was in for a 90K service. I had a gut feeling there was..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
A great shop for anything wrong with my boat or car. Top notch work at..........
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Subscriber from BREMERTON, WA wrote about a local auto repair shop:
Did a job for me for 760 dols that my "former" garage quoted 1300! enough..........
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Subscriber from SILVERDALE, WA wrote about a local auto repair shop:
Honest, high technical competence, follow each car with meticulous records. They are great to work..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
They went out of their way to make sure my tires were safe. They even..........
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Subscriber from GRAHAM, WA wrote about a local auto repair shop:
It is a long ways to go for service but the personal attention is worth..........
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Subscriber from BURIEN, WA wrote about a local auto repair shop:
Very good and not expensive.......
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
They gave me options for repairs, information about urgency (or whether I could wait), and..........
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Subscriber from SILVERDALE, WA wrote about a local auto repair shop:
excellent service, good attitudes and fairly priced!.......
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