 |
Jay's Kirkland Auto Care received 79 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
817 7th Ave
Kirkland, WA
Phone: 425-822-3333
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
79 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Honda of Kirkland, Kirkland, WA
|
| · |
Eastside Automotive & Tire, Kirkland, WA
|
| · |
The Honda Shop, Kirkland, WA
|
| · |
Ford Hyundai of Kirkland, Kirkland, WA
|
| · |
Mark's Japanese & European Auto, Kirkland, WA
|
| · |
Toyota Scion of Kirkland, Kirkland, WA
|
| · |
East-Urban Auto Service, Kirkland, WA
|
| · |
Jay's Kirkland Auto Care, Kirkland, WA
|
| · |
Firestone Complete Auto Care, Kirkland, WA
|
| · |
Kirkland Buick GMC, Kirkland, WA
|
| · |
Price Brothers Garage, Kirkland, WA
|
| · |
Infiniti of Kirkland, Kirkland, WA
|
| · |
Lee Johnson Chevrolet Mazda Kia, Kirkland, WA
|
| · |
George's Eastside Shell, Kirkland, WA
|
| · |
TLC Automotive, Kirkland, WA
|
| · |
Elliott Tire & Service Center, Kirkland, WA
|
| · |
Summers Automotive Service, Kirkland, WA
|
| · |
Wagon Shop, Kirkland, WA
|
| · |
Doug's Auto Tune & Repair, Kirkland, WA
|
| · |
Juanita Firs 76, Kirkland, WA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from LAKEWOOD, WA wrote about a local auto repair shop:
I brought my 1994 Chevy S10 to these folks on a recommendation from someone whose..........
-
Subscriber from COVINGTON, WA wrote about a local auto repair shop:
Needed transmission replaced on my daughters 2005 Hyundai Accent. Not only did they quote accurately,..........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Ive always found Lens to do excellent work on my car, and have never talked..........
-
Subscriber from GIG HARBOR, WA wrote about a local auto repair shop:
good reliable service.......
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Work done is excellent. Expensive and recommended work that may not have beeen necessary........
-
Subscriber from AUBURN, WA wrote about a local auto repair shop:
I have dealt with these people for years and they gives the best Honda/Acura service........
-
Subscriber from EDMONDS, WA wrote about a local auto repair shop:
Great service for a very good price!.......
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Quick,reliable, honest, efficient.......
-
Subscriber from WOODINVILLE, WA wrote about a local auto repair shop:
Except for not being able to locate the cause of the sqeak in the back..........
-
Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Estimates have been fair and accurate. Recommendations clearly explained........
-
Subscriber from REDMOND, WA wrote about a local auto repair shop:
only hiccup was ordering wrong miscellaneous part; otherwise very pleasasnt, business like relationship.......
-
Subscriber from AUBURN, WA wrote about a local auto repair shop:
The service writers here are top notch, friendly and keep the customer well informed........
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Excellent and economical compared to dealers. A bit out of the way and no fancy..........
|
|
|
 |