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Crosson's Auto Repair received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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2011 123rd Ave NE
Lake Stevens, WA
Phone: 425-334-2024
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
18 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from REDMOND, WA wrote about a local auto repair shop:
Been using Duane and his shop for years, always upfront about options and makes price..........
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Subscriber from MUKILTEO, WA wrote about a local auto repair shop:
Ive been taking my BMWs [3, so far] to Classic for 12 years. The service..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
It took longer than their estimate because my old shocks were rusted in place. The..........
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Subscriber from EVERETT, WA wrote about a local auto repair shop:
Have been very well satisfied with them. Feel well qualified as I did most of..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Twice they fixed problems on warranty that at least one other Ford dealer could not..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Ive been taking my cars here for oil changes and repairs for over 20 years........
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Subscriber from EDMONDS, WA wrote about a local auto repair shop:
Excellent! I dont use any other car repair shop since I discovered KC Martin.......
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Subscriber from POULSBO, WA wrote about a local auto repair shop:
As always - Mikes is excellent!.......
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Our family mechanic for over 25 years...excellent service and very, very reliable........
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Subscriber from BOTHELL, WA wrote about a local auto repair shop:
Much better operation than our previous mechanic. Wish wed discovered them years ago........
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Subscriber from MILL CREEK, WA wrote about a local auto repair shop:
Own a 97 Honda Accord utilized by 3 drivers. After a move from Seattle, found..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Its like having your own staff - very personal; very professional and the prices are..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Honest thorough work........
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Subscriber from BRIER, WA wrote about a local auto repair shop:
Have used this shop for many years. They have been honest in their work. When..........
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Subscriber from SEABECK, WA wrote about a local auto repair shop:
Have been dealing w/Triangle for some 20 yrs. Honest, dependable folks..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Absolutely first rate.......
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