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Ray's Auto Center received 26 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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5445 Steilacoom Blvd SW
Lakewood, WA
Phone: 253-582-3900
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
26 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Ray's Auto Center, Lakewood, WA
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Lakewood Ford, Lakewood, WA
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Lakewood Automotive Repair, Lakewood, WA
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Tveten's Auto Clinic, Lakewood, WA
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Lakewood Transmission, Lakewood, WA
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Transmission Sales & Service, Lakewood, WA
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Mercedes Auto Service, Lakewood, WA
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Rolf's Import Auto Service, Lakewood, WA
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Aamco Transmissions, Lakewood, WA
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Les Schwab Tire Center, Lakewood, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from MERCER ISLAND, WA wrote about a local auto repair shop:
Took my car in after it failed emissions. They found the problem which was half..........
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Subscriber from MILL CREEK, WA wrote about a local auto repair shop:
Have been taking my Buick to Valley for 8 years. They have always given me..........
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Subscriber from AUBURN, WA wrote about a local auto repair shop:
The performance of these people was above and beyond what I would expect from a..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Excellent in nearly all respects........
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Subscriber from EDMONDS, WA wrote about a local auto repair shop:
This business gets my top rating for integrity; I can always trust them to tell..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
An honest shop where they know what theyre doing!.......
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Subscriber from KENT, WA wrote about a local auto repair shop:
I took the vehicle in thinking I would need a new clutch and they found..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
My Miata developed a handling problem. U-Mazda charged me an estimation fee to give me..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
They worked on my 1986 450SL and did an excellent job. Would go back to..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Service is consistently superior........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
One of those increasingly rare shops where the price you pay (higher than most independent..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Great work on my Honda. Prompt and pleasant service. Honda recommended some service that Johnson..........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Honest thorough work........
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