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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Japanese Auto Care and 429 other local auto repair shops.

How does Japanese Auto Care Rate?
Japanese Auto Care received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local auto repair shop. Free Article
Japanese Auto Care
20804 Hwy 99
Lynnwood, WA
Phone: 425-771-7767



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"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."


"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."

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What can Consumers' CHECKBOOK tell you about Japanese Auto Care?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 23 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: When I needed to have the plugs replaced in my Durango Hemi V8 they were..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Leo retired. This location is now a Doctor Dons........
  • Subscriber from EDMONDS, WA wrote about a local auto repair shop: Excellent but expensive........
  • Subscriber from FEDERAL WAY, WA wrote about a local auto repair shop: Mark calls me within a day or two after completing repair work. Hes checking to..........
  • Subscriber from BREMERTON, WA wrote about a local auto repair shop: Expensive, but no need for return.......
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Clean, efficient shop. Pleasure to deal with........
  • Subscriber from KINGSTON, WA wrote about a local auto repair shop: now on 116th bellevue.......
  • Subscriber from MILL CREEK, WA wrote about a local auto repair shop: Long term user; this is our nearest Volvo dealer........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: saved me money on work I thought needed to be done but wasnt neccisary. Very..........