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How does Tom's B & M Auto Rate?
Tom's B & M Auto received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
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Tom's B & M Auto
17820 Hwy 99 #E
Lynnwood, WA
Phone: 425-776-5054



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"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."

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What can Consumers' CHECKBOOK tell you about Tom's B & M Auto?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 15 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Carls a straight shooter. Small shop, though--can take several days to get in.......
  • Subscriber from TACOMA, WA wrote about a local auto repair shop: I had a truck that needed had been sitting for over year and needed a..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Fair and complete service every time I have needed them........
  • Subscriber from MONROE, WA wrote about a local auto repair shop: The best independent auto repair service you will find........
  • Subscriber from LAKEWOOD, WA wrote about a local auto repair shop: They go out of their way to accomodate their customers. Their work is complete. There..........
  • Subscriber from MARYSVILLE, WA wrote about a local auto repair shop: A good, trustworthy auto shop........
  • Subscriber from BELLEVUE, WA wrote about a local auto repair shop: I finally found a service adviser I could trust at Barrier MB: Keith Redd. Very..........
  • Subscriber from SILVERDALE, WA wrote about a local auto repair shop: Excellent work for a fraction of the price quoted by the dealers service dept........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Quick efficient service........
  • Subscriber from AUBURN, WA wrote about a local auto repair shop: Very easy to communicate with staff. They listen well and provide prompt feedback on progress..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Have used Frank and now his son Tim for years working on several different cars..........
  • Subscriber from RENTON, WA wrote about a local auto repair shop: Have been going here for 10+ years; excellent service - very trustworthy - good prices..........