 |
All Vovo received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
7535 15th Ave NW
Seattle, WA
Phone: 206-789-0736
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
14 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
BMW Seattle, Seattle, WA
|
| · |
Greg's Japanese Auto Parts & Service, Seattle, WA
|
| · |
Masters Auto & Tire, Seattle, WA
|
| · |
Acura of Seattle, Seattle, WA
|
| · |
C K Automotive, Seattle, WA
|
| · |
Barnecut Admiral Way Service, Seattle, WA
|
| · |
Northwest Automotive, Seattle, WA
|
| · |
Fifteenth Ave Garage, Seattle, WA
|
| · |
University Volkswagen Audi, Seattle, WA
|
| · |
Bob Byers Volvo, Seattle, WA
|
| · |
Kim's Auto Repair, Seattle, WA
|
| · |
Import Service Center, Seattle, WA
|
| · |
Harvey's Auto Service, Seattle, WA
|
| · |
Lioe's Automotive Service, Seattle, WA
|
| · |
Westlund Automotive, Seattle, WA
|
| · |
Arnes Auto Service, Seattle, WA
|
| · |
My Mechanic Automotive, Seattle, WA
|
| · |
Hermann's International Auto Service, Seattle, WA
|
| · |
Bernie's Automotive Service, Seattle, WA
|
| · |
Specialty Motors, Seattle, WA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from TULALIP, WA wrote about a local auto repair shop:
Highly recommend Alex!.......
-
Subscriber from SNOHOMISH, WA wrote about a local auto repair shop:
Been using Summers for years, and trust them to do a good job every time........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Pleasant staff. Easy to deal with........
-
Subscriber from MARYSVILLE, WA wrote about a local auto repair shop:
A good, trustworthy auto shop........
-
Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Received free loaner vehicle while working on my Jeep. Clean waiting room, work area orderly........
-
Subscriber from WOODINVILLE, WA wrote about a local auto repair shop:
Great Company. Very reliable........
-
Subscriber from SILVERDALE, WA wrote about a local auto repair shop:
Nice to work with. Fair pricing........
-
Subscriber from RENTON, WA wrote about a local auto repair shop:
If you live in the Renton Highlands, I think this may be a good option..........
-
Subscriber from EDMONDS, WA wrote about a local auto repair shop:
They are the best. I always feel like I should give them a gift when..........
-
Subscriber from TACOMA, WA wrote about a local auto repair shop:
Rob, Cal and Norma are trustworthy and knowledgeable........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
I wish I would have taken my car to Marks years ago........
-
Subscriber from SEA TAC, WA wrote about a local auto repair shop:
Needed an on the spot repair Dec 08. They came highly recommended by EVERYONE at..........
-
Subscriber from SILVERDALE, WA wrote about a local auto repair shop:
The fees charged are usually somewhat more than average........
-
Subscriber from BRIER, WA wrote about a local auto repair shop:
I typically use an independent shop and avoid dealers, but my experience has been fairly..........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
These people fixed the noise in my vehicle when no one else could. They do..........
-
Subscriber from SAMMAMISH, WA wrote about a local auto repair shop:
Excellent work. Do not charge for work that does not need to be done. Will..........
-
Subscriber from LAKEWOOD, WA wrote about a local auto repair shop:
10 years experience.......
-
Subscriber from AUBURN, WA wrote about a local auto repair shop:
As a woman, taking a car in for repairs, I feel I can trust them..........
|
|
|
 |