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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Car Tender and 429 other local auto repair shops.

How does Car Tender Rate?
Car Tender received 49 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local auto repair shop. Free Article
Car Tender
1706 12th Ave
Seattle, WA
Phone: 206-324-0345



"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."


"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."


"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."

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What can Consumers' CHECKBOOK tell you about Car Tender?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 49 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from KENMORE, WA wrote about a local auto repair shop: honest@reliable @ontimeand great people.......
  • Subscriber from VASHON, WA wrote about a local auto repair shop: I started out just using these guys for buying tires, then I began getting oil..........
  • Subscriber from EDMONDS, WA wrote about a local auto repair shop: My service was done at the Bickford commercial service shop. Never had any issues and..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: This is an excellent automobile service shop. I highly recommend it........
  • Subscriber from BAINBRIDGE ISLAND, WA wrote about a local auto repair shop: Very friendly and professional shop........
  • Subscriber from BOTHELL, WA wrote about a local auto repair shop: Jay goes out of his way to explain everything and answer all of your questions...........
  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: Only good things to say about this firm. Have dealt with "Jay" ever since I..........
  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: I started taking my car to Eschen Automotive several years ago based on Consumer Checkbook..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: They are amazing!.......
  • Subscriber from BELLEVUE, WA wrote about a local auto repair shop: The people there are very nice and are patient about explaining the repair work. They..........
  • Subscriber from GIG HARBOR, WA wrote about a local auto repair shop: When their diagnosis proved wrong and the repair much more expensive than had been indicated,..........