 |
Hilltop Automotive received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
15807 Hwy 9 SE
Snohomish, WA
Phone: 360-668-1070
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
11 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Ive been going there for ten years. Volvos are expensive to maintain, but on this..........
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Paul has consistently provided outstanding service at very reasonable rates........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
An honest shop where they know what theyre doing!.......
-
Subscriber from DES MOINES, WA wrote about a local auto repair shop:
They are well trained.......
-
Subscriber from FIRCREST, WA wrote about a local auto repair shop:
Recommend Jerry highly. Weve done business with him for years & we wont do business..........
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Excellent........
-
Subscriber from RENTON, WA wrote about a local auto repair shop:
Have been going here for 10+ years; excellent service - very trustworthy - good prices..........
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Good price, good service, nice honest people.......
-
Subscriber from SHORELINE, WA wrote about a local auto repair shop:
The staff treated me with the utmost courtesy and respect. Will definately use them again........
-
Subscriber from MARYSVILLE, WA wrote about a local auto repair shop:
Excellent service and Honest as the day is long. I began going here due to..........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Our family mechanic for over 25 years...excellent service and very, very reliable........
|
|
|
 |