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Bitterling's Auto Service received 36 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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6801 S Tacoma Way
Tacoma, WA
Phone: 253-472-0415
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
36 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Bruce Titus Tacoma Subaru Nissan, Tacoma, WA
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Gilchrist Auto Center, Tacoma, WA
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Midland Automotive, Tacoma, WA
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South Tacoma Honda, Tacoma, WA
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Tacoma Chrysler Jeep Dodge, Tacoma, WA
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Robert Larson Toyota Scion, Tacoma, WA
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Zyggi's Auto Shop, Tacoma, WA
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Lloyd & Wilson Auto Service, Tacoma, WA
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Les Schwab Tire Center, Tacoma, WA
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Titus-Will Ford Toyota, Tacoma, WA
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BMW Northwest, Tacoma, WA
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Southend Auto Care, Tacoma, WA
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Import Auto Center, Tacoma, WA
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Eagle Tire & Automotive, Tacoma, WA
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Roopair Specialties - Subaru, Tacoma, WA
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Robert Larson Chrysler Jeep Hyundai, Tacoma, WA
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Precision Automotive, Tacoma, WA
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Bucky's Complete Auto Repair, Tacoma, WA
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Pacific Import Auto, Tacoma, WA
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Boyle's Foreign Car Repair, Tacoma, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from NORMANDY PARK, WA wrote about a local auto repair shop:
Very expensive........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
I cant say good enough about this shop. No one else touches my cars for..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Price serviuce and quality...none better!.......
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
I thought I was getting a free inspection on my car but they ended up..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Once they know you and your car, theyll even answer questions over the phone to..........
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Subscriber from EVERETT, WA wrote about a local auto repair shop:
Great guys, especially with older cars. The shop is hard to get into and parking..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Great work on my Honda. Prompt and pleasant service. Honda recommended some service that Johnson..........
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Subscriber from SHELTON, WA wrote about a local auto repair shop:
Terrys is a topnotch auto repair shop. In over 3 years, we have not been..........
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Subscriber from WOODINVILLE, WA wrote about a local auto repair shop:
Performed manufacturers warranty and routine maintenance of Jeep Commander purchased from them. Service was performed..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
It seems all are great but the Steilacoom Blvd one is consistently the best........
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Subscriber from PORT HADLOCK, WA wrote about a local auto repair shop:
I was pleased with the service I received. I had not had my car serviced..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Very trustworthy and capable people. Both their diagnostic printouts and verbal advice have been helpful..........
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Subscriber from MAPLEWOOD, MN wrote about a local auto repair shop:
I have a 1993 Mercury Grand Marquis and I felt I was treated honestly on..........
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Subscriber from KENMORE, WA wrote about a local auto repair shop:
low cost and high value.......
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Subscriber from MONROE, WA wrote about a local auto repair shop:
Great staff and service. Local owner works at shop, himself. Washes car nearly every visit..........
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Subscriber from REDMOND, WA wrote about a local auto repair shop:
Top notch...........
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