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BMW Northwest received 22 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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4011 20th St E
Tacoma, WA
Phone: 253-922-8700
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
22 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| What makes of vehicles does shop repair? |
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Boyle's Foreign Car Repair, Tacoma, WA
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Southend Auto Care, Tacoma, WA
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Midland Automotive, Tacoma, WA
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Bitterling's Auto Service, Tacoma, WA
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Eagle Tire & Automotive, Tacoma, WA
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Robert Larson Toyota Scion, Tacoma, WA
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Ball Auto Sales & Service, Tacoma, WA
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Vern's Transmission Service, Tacoma, WA
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Import Auto Center, Tacoma, WA
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Lloyd & Wilson Auto Service, Tacoma, WA
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BMW Northwest, Tacoma, WA
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Zyggi's Auto Shop, Tacoma, WA
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Precision Automotive, Tacoma, WA
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Robert Larson Chrysler Jeep Hyundai, Tacoma, WA
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Titus-Will Ford Toyota, Tacoma, WA
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Robert Larson Volkswagen of Tacoma, Tacoma, WA
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Pacific Import Auto, Tacoma, WA
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Roopair Specialties - Subaru, Tacoma, WA
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Pessemier's Complete Automotive, Tacoma, WA
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Les Schwab Tire Center, Tacoma, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from GIG HARBOR, WA wrote about a local auto repair shop:
Weve taken both our vehicles to Eagle for about 4 yrs now. They dont oversell..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Twice they fixed problems on warranty that at least one other Ford dealer could not..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Great neighborhood feel -- they want repeat customers, and the service/quality shows it........
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Subscriber from RENTON, WA wrote about a local auto repair shop:
My vehicle was in for a 90K service. I had a gut feeling there was..........
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Subscriber from REDMOND, WA wrote about a local auto repair shop:
SIMPLY OUTSTANDING service. It might cost you a little more to use Lens for the..........
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Subscriber from BOTHELL, WA wrote about a local auto repair shop:
They called me and explained every detail that needed to be repaired. I have used..........
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Subscriber from KENT, WA wrote about a local auto repair shop:
Honest advice. Not cheap but a great value for the money. Does not "nickel and..........
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Subscriber from KENT, WA wrote about a local auto repair shop:
great service no waiting........
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Subscriber from KIRKLAND, WA wrote about a local auto repair shop:
Best repair shop in Washington! Jay and his staff makes you feel very comfortable with..........
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