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How does Pessemier's Complete Automotive Rate?
Pessemier's Complete Automotive received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Pessemier's Complete Automotive
4905 128th St E
Tacoma, WA
Phone: 253-531-5310



"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."


"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."


"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."

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What can Consumers' CHECKBOOK tell you about Pessemier's Complete Automotive?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 17 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from KENT, WA wrote about a local auto repair shop: I have had scheduled and unscheduled maintenance done on my Subaru as well as on..........
  • Subscriber from BOTHELL, WA wrote about a local auto repair shop: I have an 86 Accord and HOK have always been very good a keeping it..........
  • Subscriber from SNOHOMISH, WA wrote about a local auto repair shop: NEVER DOES THINGS YOU DONT NEED TELLS YOU TO GO TO DEALER IF ANYTHING IS..........
  • Subscriber from RENTON, WA wrote about a local auto repair shop: What they can do, they do very well, with excellent customer service........
  • Subscriber from BAINBRIDGE ISLAND, WA wrote about a local auto repair shop: Very friendly and professional shop........
  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: They have always done work promptly, they are true to their quotes, and they work..........
  • Subscriber from KENT, WA wrote about a local auto repair shop: great service no waiting........