 |
Robert Larson Chrysler Jeep Hyundai received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
7601 S Tacoma Way
Tacoma, WA
Phone: 253-474-0621
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
15 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Robert Larson Toyota Scion, Tacoma, WA
|
| · |
Robert Larson Chrysler Jeep Hyundai, Tacoma, WA
|
| · |
Bucky's Complete Auto Repair, Tacoma, WA
|
| · |
Titus-Will Ford Toyota, Tacoma, WA
|
| · |
Lloyd & Wilson Auto Service, Tacoma, WA
|
| · |
Boyle's Foreign Car Repair, Tacoma, WA
|
| · |
Precision Automotive, Tacoma, WA
|
| · |
Tacoma Chrysler Jeep Dodge, Tacoma, WA
|
| · |
Roopair Specialties - Subaru, Tacoma, WA
|
| · |
Southend Auto Care, Tacoma, WA
|
| · |
Gilchrist Auto Center, Tacoma, WA
|
| · |
Ball Auto Sales & Service, Tacoma, WA
|
| · |
Zyggi's Auto Shop, Tacoma, WA
|
| · |
Erker's Auto & Truck Repair, Tacoma, WA
|
| · |
Bruce Titus Tacoma Subaru Nissan, Tacoma, WA
|
| · |
Vern's Transmission Service, Tacoma, WA
|
| · |
Eagle Tire & Automotive, Tacoma, WA
|
| · |
Import Auto Center, Tacoma, WA
|
| · |
BMW Northwest, Tacoma, WA
|
| · |
Robert Larson Volkswagen of Tacoma, Tacoma, WA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
knowledgeable staff, prompt service.......
-
Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Several family generations...very reliable, trustworthy and reasonable charges. High recommend........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
They are very friendly and trustworthy. Although, its a dealer so you end up paying..........
-
Subscriber from BREMERTON, WA wrote about a local auto repair shop:
Extremely helpful with all automobile issues........
-
Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Peter has worked on both my 85 Honda Civic and 96 Toyota Camry. He was..........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
They are competent and honest........
-
Subscriber from BOTHELL, WA wrote about a local auto repair shop:
They are the best! I would never take my car anywhere else........
-
Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
Always friendly, very reliable and honest. They will only do a repair if it is..........
-
Subscriber from MUKILTEO, WA wrote about a local auto repair shop:
Very reliable, accurate diagonses, solutions above and beyond - without charge........
-
Subscriber from BOTHELL, WA wrote about a local auto repair shop:
Somewhat crude but very honest about was or was not required. Cost was less than..........
-
Subscriber from SNOHOMISH, WA wrote about a local auto repair shop:
Simply excellent........
|
|
|
 |