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Robert Larson Toyota Scion received 25 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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7815 S Tacoma Way
Tacoma, WA
Phone: 253-475-4816
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
25 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Number of complaints on file at local government consumer offices: |
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| Is firm a member of the Better Business Bureau? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Vern's Transmission Service, Tacoma, WA
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Gilchrist Auto Center, Tacoma, WA
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Lloyd & Wilson Auto Service, Tacoma, WA
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Titus-Will Ford Toyota, Tacoma, WA
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Zyggi's Auto Shop, Tacoma, WA
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BMW Northwest, Tacoma, WA
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Les Schwab Tire Center, Tacoma, WA
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Southend Auto Care, Tacoma, WA
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Pessemier's Complete Automotive, Tacoma, WA
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Bruce Titus Tacoma Subaru Nissan, Tacoma, WA
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Tacoma Chrysler Jeep Dodge, Tacoma, WA
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Boyle's Foreign Car Repair, Tacoma, WA
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Bitterling's Auto Service, Tacoma, WA
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Roopair Specialties - Subaru, Tacoma, WA
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Erker's Auto & Truck Repair, Tacoma, WA
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Eagle Tire & Automotive, Tacoma, WA
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Pacific Import Auto, Tacoma, WA
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Robert Larson Chrysler Jeep Hyundai, Tacoma, WA
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Robert Larson Volkswagen of Tacoma, Tacoma, WA
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Midland Automotive, Tacoma, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from BOTHELL, WA wrote about a local auto repair shop:
I have an 86 Accord and HOK have always been very good a keeping it..........
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Subscriber from FEDERAL WAY, WA wrote about a local auto repair shop:
Every mechanic in this place is very knowledgeable, honest and courteous. I will always take..........
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Subscriber from KENT, WA wrote about a local auto repair shop:
I took the vehicle in thinking I would need a new clutch and they found..........
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Subscriber from ISSAQUAH, WA wrote about a local auto repair shop:
These folks are good. Sent my car for a 90k service and its now running..........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
this business is family-owned, upfront with answers, is as honest as one can find. owner..........
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Subscriber from LAKEBAY, WA wrote about a local auto repair shop:
Jay and the guys are great! I wouldnt even consider changing where I take our..........
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Subscriber from SHORELINE, WA wrote about a local auto repair shop:
Major service interval appeared to be thorough, and they Smart Service was willing to tell..........
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Subscriber from MILTON, WA wrote about a local auto repair shop:
I love these guys; when my car broke down while my teenager was bringing her..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
Friendly and competent........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
Were very proactive on identifying the problem and working with the national Honda organization as..........
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Subscriber from EVERETT, WA wrote about a local auto repair shop:
Honest, pleasant, efficient, reliable, a little pricey but worth every penny........
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
I always get great, prompt service at Delridge Auto. They are flexible, reliable and honest........
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