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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Southend Auto Care and 429 other local auto repair shops.

How does Southend Auto Care Rate?
Southend Auto Care received 29 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local auto repair shop. Free Article
Southend Auto Care
8318 Pacific Hwy E
Tacoma, WA
Phone: 253-922-9922



"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."


"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."


"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."

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What can Consumers' CHECKBOOK tell you about Southend Auto Care?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 29 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
Local Auto Repair Shops
· Titus-Will Ford Toyota, Tacoma, WA
· Roopair Specialties - Subaru, Tacoma, WA
· South Tacoma Honda, Tacoma, WA
· Eagle Tire & Automotive, Tacoma, WA
· Bitterling's Auto Service, Tacoma, WA
· Ball Auto Sales & Service, Tacoma, WA
· Les Schwab Tire Center, Tacoma, WA
· Pacific Import Auto, Tacoma, WA
· Pessemier's Complete Automotive, Tacoma, WA
· Robert Larson Volkswagen of Tacoma, Tacoma, WA
· Boyle's Foreign Car Repair, Tacoma, WA
· Gilchrist Auto Center, Tacoma, WA
· Southend Auto Care, Tacoma, WA
· Vern's Transmission Service, Tacoma, WA
· Bruce Titus Tacoma Subaru Nissan, Tacoma, WA
· BMW Northwest, Tacoma, WA
· Bucky's Complete Auto Repair, Tacoma, WA
· Zyggi's Auto Shop, Tacoma, WA
· Precision Automotive, Tacoma, WA
· Lloyd & Wilson Auto Service, Tacoma, WA
many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from RENTON, WA wrote about a local auto repair shop: Truly outstanding service in replacing a stolen catalytic converter........
  • Subscriber from TACOMA, WA wrote about a local auto repair shop: Unfortunately, at this writing (1/08) Tinys has only one mechanic. This has reduced the responsiveness..........
  • Subscriber from SHORELINE, WA wrote about a local auto repair shop: Paul Eymberts (the companys owner) and his assistant Carol Eymberts (his sister!) were both very..........
  • Subscriber from KENMORE, WA wrote about a local auto repair shop: Weve come to rely on Jims advice........
  • Subscriber from KIRKLAND, WA wrote about a local auto repair shop: I started taking my car to Eschen Automotive several years ago based on Consumer Checkbook..........
  • Subscriber from KENT, WA wrote about a local auto repair shop: Been at same Location for over 30Years. Reasonable Labor Charges.......
  • Subscriber from MONROE, WA wrote about a local auto repair shop: Always reliable........
  • Subscriber from GIG HARBOR, WA wrote about a local auto repair shop: good reliable service.......
  • Subscriber from EDMONDS, WA wrote about a local auto repair shop: They are the best. I always feel like I should give them a gift when..........
  • Subscriber from SEATTLE, WA wrote about a local auto repair shop: Very good service. Prompt........
  • Subscriber from SNOHOMISH, WA wrote about a local auto repair shop: Absolutely top notch. Meticulous, honest, and very pleasant to deal with........