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Long's Automotive received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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19111 144th Ave NE
Woodinville, WA
Phone: 425-481-1739
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
23 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
I always get great, prompt service at Delridge Auto. They are flexible, reliable and honest........
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Subscriber from WOODINVILLE, WA wrote about a local auto repair shop:
I trust these people more than my general care (primary) physician!.......
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Subscriber from RENTON, WA wrote about a local auto repair shop:
Exellent place to take a car. They give solid advice and performed work on the..........
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Subscriber from BOTHELL, WA wrote about a local auto repair shop:
Somewhat crude but very honest about was or was not required. Cost was less than..........
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Subscriber from BUCKLEY, WA wrote about a local auto repair shop:
Weve trusted them with all our vehicles for 18 years, and never had a problem...........
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Subscriber from SEABECK, WA wrote about a local auto repair shop:
Have been dealing w/Triangle for some 20 yrs. Honest, dependable folks..........
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Subscriber from BELLEVUE, WA wrote about a local auto repair shop:
They are competent and honest........
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Subscriber from SAMMAMISH, WA wrote about a local auto repair shop:
Great job, done promptly - with excellent explanation of job and followup advice.......
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Subscriber from SEATTLE, WA wrote about a local auto repair shop:
It took longer than their estimate because my old shocks were rusted in place. The..........
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Subscriber from DES MOINES, WA wrote about a local auto repair shop:
Dan has been my mechanic for more than 5 years. He keeps my car running..........
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Subscriber from TACOMA, WA wrote about a local auto repair shop:
Simply cannot beat this shop. It is the best. Honest, good work, good knowledge and..........
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