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QBE/Unigard received 19 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto insurance company .
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"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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| Number of customer survey ratings: |
19 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
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| What percent of customers rated firm "superior" for "speed of claim payment"? |
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| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
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| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
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| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
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| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
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| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
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| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
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| And much more: |
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Mutual of Enumclaw,
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Farmers,
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The Hartford,
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Nationwide,
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Amica Mutual,
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QBE/Unigard,
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State Farm,
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Metropolitan,
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Response,
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Grange,
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USAA,
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Progressive,
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PEMCO,
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Liberty Mutual,
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Encompass,
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GEICO,
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GMAC,
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Allstate,
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Safeco,
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.
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Subscriber from SEATTLE, WA wrote about a local auto insurance company:
Claims adjusters and clerical people are competent, courteous and helpful.......
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Subscriber from LYNNWOOD, WA wrote about a local auto insurance company:
We have been with State Farm for nearly 40 years with apartment, home, auto, and..........
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Subscriber from FEDERAL WAY, WA wrote about a local auto insurance company:
Overall performance was excellent, especially compared to the second company involved........
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Subscriber from TULALIP, WA wrote about a local auto insurance company:
Great service for a $2,300 claim that was my fault. No questions when more damage..........
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Subscriber from SEATTLE, WA wrote about a local auto insurance company:
Ive had several claims over the 20+ years I have been with PEMCO, and they..........
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