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AIG, |
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Allstate, |
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Amica Mutual, |
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Encompass, |
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Farmers, |
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GEICO, |
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GMAC, |
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Grange, |
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Liberty Mutual, |
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Mutual of Enumclaw, |
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Nationwide, |
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PEMCO, |
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Progressive, |
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QBE/Unigard, |
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Response, |
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Safeco, |
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State Farm, |
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The Hartford, |
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USAA, |
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See how Metropolitan scored based on 19 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
19 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BOTHELL, WA wrote on 09/21/09
- My rates went raised, I just lost my discount! This from my agent who told..........
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Subscriber from REDMOND, WA wrote on 09/09/09
- Adjuster WAY undercut me on the cost to repair my vehicle...thank God I had a..........
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Subscriber from KENT, WA wrote on 08/18/09
- Metropolitan has been very easy to deal with for any claims or questions I have..........
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Subscriber from LYNNWOOD, WA wrote on 07/18/07
- Very helpful with claim, courteous and very easy wo work with........
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Subscriber from LYNNWOOD, WA wrote on 10/12/06
- I had their insurance for a few years and overall was quite satisfied, but the..........
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- See more comments at Puget Sound Consumers' CHECKBOOK.
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