 |
 |
 |
|
| · |
AIG, |
| · |
Allstate, |
| · |
Amica Mutual, |
| · |
Encompass, |
| · |
Farmers, |
| · |
GEICO, |
| · |
GMAC, |
| · |
Grange, |
| · |
Liberty Mutual, |
| · |
Metropolitan, |
| · |
Mutual of Enumclaw, |
| · |
Nationwide, |
| · |
PEMCO, |
| · |
Progressive, |
| · |
QBE/Unigard, |
| · |
Response, |
| · |
State Farm, |
| · |
The Hartford, |
| · |
USAA, |
|
many more...... |
|
|
 |
|
 |
|
|
|
|
See how Safeco scored based on 155 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
|
Whether or not firm received our top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Number of customer survey ratings: |
155 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from BELLEVUE, WA wrote on 09/10/09
- Vandals broke rear window and dented quarter panel. Safeco qiuck and complete with repair coverage........
|
-
Subscriber from SEATTLE, WA wrote on 09/03/09
- The claim was for the complete theft of a family car. Very polite, very fast..........
|
-
Subscriber from SEATTLE, WA wrote on 08/31/09
- Paid our claim in full, but we had to negotiate for weeks before we got..........
|
-
Subscriber from SEATTLE, WA wrote on 07/08/08
- Claim was with other party's carrier Safeco........
|
-
Subscriber from KENT, WA wrote on 10/18/07
- Safeco's cost was more competitive than others companies with which I compared it. I have..........
|
-
Subscriber from SEATTLE, WA wrote on 09/11/07
- Three different customer service representatives all gave incorrect information which ended up costing a substantial..........
|
-
Subscriber from BREMERTON, WA wrote on 07/20/07
- They raised my premium and falsely claimed that I was in an accident. It took..........
|
-
Subscriber from KIRKLAND, WA wrote on 10/12/06
- Service is superior but investigation was inadequate and resulted in innapropriate payment.......
|
- See more comments at Puget Sound Consumers' CHECKBOOK.
|
|
|
|
|
