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AIG, |
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Allstate, |
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Amica Mutual, |
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Encompass, |
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Farmers, |
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GEICO, |
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GMAC, |
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Grange, |
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Liberty Mutual, |
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Metropolitan, |
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Mutual of Enumclaw, |
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Nationwide, |
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PEMCO, |
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Progressive, |
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QBE/Unigard, |
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Response, |
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Safeco, |
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The Hartford, |
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USAA, |
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See how State Farm scored based on 345 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
345 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SEATTLE, WA wrote on 10/09/09
- Got bumped in the rear by someone entering a driveway which was backed up. No..........
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Subscriber from SEATTLE, WA wrote on 09/15/09
- Held me 50% responsible when I was hit with their insured (I was also insured..........
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Subscriber from AUBURN, WA wrote on 08/24/09
- What can I say.......State Farm was there and I was sure in good hands........
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Subscriber from KIRKLAND, WA wrote on 08/04/09
- Tim Shimono - State Farm across from the Totem Lake Shopping Center and close to..........
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Subscriber from SEATTLE, WA wrote on 07/30/09
- over and over again they are the fairest company to deal with.......
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Subscriber from DUVALL, WA wrote on 07/21/09
- Hit a deer - immediate response with direction on where to go, what to do...........
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Subscriber from FEDERAL WAY, WA wrote on 07/14/09
- Premiums are higher than some other companies, but have always been taken care of very..........
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Subscriber from BELLEVUE, WA wrote on 06/23/09
- If you have a claim against you they will fight it. So, if you like..........
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Subscriber from EVERETT, WA wrote on 10/10/08
- State Farm has paid claims and made adjustments when the offer was too low. Works..........
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Subscriber from BELLEVUE, WA wrote on 09/14/08
- We have not had a claim with State Farm this past year but are basing..........
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- See more comments at Puget Sound Consumers' CHECKBOOK.
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