More Than 150,000 Consumers Subscribe to CHECKBOOK to Find the Best Bicycle Shops and More ...

Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on REI and 46 other local bicycle shops.

How does Rei Rate?
REI received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local bicycle repair shop. Free Article
 REI
3000 184th St SW #952
Lynnwood, WA
Phone: 425-774-1300


"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."


"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."


"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."

Previous Next
What can Consumers' CHECKBOOK tell you about REI?
Firm Specific Info
Areas Firm Serves:
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 10 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated REI "superior" for "doing work properly"?
What percent of customers rated REI "superior" for "starting and completing work promptly"?
What percent of customers rated REI "superior" for "letting you know cost early"?
What percent of customers rated REI "superior" for "advice on service options and costs"?
What percent of customers rated REI "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:
Puget Sound Consumers' CHECKBOOK > Bike Peddlers > REI
Sample Subscriber Comments & Reviews for Bicycle Shops in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Bicycle Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Bicycle Shops.

  • Subscriber from SEATTLE, WA wrote about a local bicycle repair shop: When I crashed my bike 3 days before a triathlon and needed some repairs before..........
  • Subscriber from POULSBO, WA wrote about a local bicycle repair shop: Excellant quality of work & service by staff. Price is very high for repairs, would..........
  • Subscriber from FEDERAL WAY, WA wrote about a local bicycle repair shop: These guys know their stuff, are very helpful, and performed service for me as good..........
  • Subscriber from SEATTLE, WA wrote about a local bicycle repair shop: Really pleasant though I was just a drop in with no appointment. Fixed a small..........
  • Subscriber from SAMMAMISH, WA wrote about a local bicycle repair shop: Went beyond call of duty to help me get my two bikes ready to ride.......
  • Subscriber from SEATTLE, WA wrote about a local bicycle repair shop: Dale, owner is a bicycle mechanic...definitely knows his stuff and it is appreciated. Store appears..........
  • Subscriber from PUYALLUP, WA wrote about a local bicycle repair shop: Quickly replaced bicycle tire tube........
  • Subscriber from SEATTLE, WA wrote about a local bicycle repair shop: A great neighborhood bike shop!.......
  • Subscriber from SILVERDALE, WA wrote about a local bicycle repair shop: The very best on the Kitsap Peninsula and possibly the best in Puget Sound!!.......
  • Subscriber from SEATTLE, WA wrote about a local bicycle repair shop: remarkably low cost for small repairs.......




Boston · Chicago · Philadelphia · San Francisco · Seattle · Twin Cities · Washington, DC · Top Doctors · Patient Central · CHECKBOOK Health