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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Great Floors and 43 other local carpet stores/installers.

How does Great Floors Rate?
Great Floors received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
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  • Read CHECKBOOK's free advice on choosing a local carpet or rug store. Free Article
 Great Floors
 9021 S 180th St
Kent, WA
Phone: 425-251-0200


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What can Consumers' CHECKBOOK tell you about Great Floors
CHECKBOOK Ratings for Sales Service
Number of customer survey ratings: 16 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
CHECKBOOK Ratings for Installation Service
Number of customer survey ratings: 11 ratings
What percent of customers rated firm "superior" for "doing work properly on the first try"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "neatness of work"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Carpet Stores/Installers
· Great Floors, Kent, WA
many more......

 
Sample Subscriber Comments & Reviews for Carpet Stores/installers in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Carpet Stores/installers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Carpet Stores/installers.

  • Subscriber from SHORELINE, WA wrote about a local carpet or rug store: These guys do everything they can to make sure the job gets done right, with..........
  • Subscriber from EDMONDS, WA wrote about a local carpet or rug store: David, project manager helped me chose materials to suit my needs and offered expert advice..........
  • Subscriber from WOODINVILLE, WA wrote about a local carpet or rug store: We replaced almost every room in our two-story home with new carpeting and laminate flooring...........
  • Subscriber from OLYMPIA, WA wrote about a local carpet or rug store: I recently visited this store after it was recommended by my installer. Very good experience..........
  • Subscriber from SEATTLE, WA wrote about a local carpet or rug store: We installed 87 yds. of Shaw " its All Right" 58oz #762 in upstair area...........
  • Subscriber from BREMERTON, WA wrote about a local carpet or rug store: They replaced carpet damaged by water coming into the house (as part of an insurance..........
  • Subscriber from BELLEVUE, WA wrote about a local carpet or rug store: Did 2 separate orders with them this year and very pleased........
  • Subscriber from WOODINVILLE, WA wrote about a local carpet or rug store: After several disappointments with other dealers, this shop provided wide variety of up-to-date/available products and..........
  • Subscriber from SEATTLE, WA wrote about a local carpet or rug store: Vogels was one of three carpet stores that bid on the purchase and installation of..........
  • Subscriber from SEATTLE, WA wrote about a local carpet or rug store: I priced the same carpet at Costco and Vogels was $500 cheaper--bottom line--after Costco discounts..........




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