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Great Floors received 19 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local carpet or rug store.
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5501 196th St SW
Lynnwood, WA
Phone: 425-771-1477
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
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| Number of customer survey ratings: |
24 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
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| What percent of customers rated firm "superior" for "promptness of service"? |
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| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
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| What percent of customers rated firm "superior" for "quality of products"? |
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| What percent of customers rated firm "superior" for "variety of products"? |
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| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
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| What percent of customers rated firm "superior" for "overall performance"? |
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| Number of customer survey ratings: |
19 ratings |
| What percent of customers rated firm "superior" for "doing work properly on the first try"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "neatness of work"? |
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| What percent of customers rated firm "superior" for "overall performance"? |
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| Is firm a member of the Better Business Bureau? |
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| Firm's record with Better Business Bureau: |
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Home Depot,
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Abbey Carpet & Floor of Tacoma, Tacoma, WA
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Nielsen Brothers Flooring, Auburn, WA
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Great Floors, Kent, WA
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Nielsen Brothers Flooring, Bellevue, WA
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American Floors & Blinds, Renton, WA
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Lowe's, Lynnwood, WA
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Great Floors,
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Bainbridge Floor Covering & Supply, Bainbridge Island, WA
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Pandecameron & Co, Seattle, WA
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Meyer Floor Covering, Tacoma, WA
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Ed Selden Carpet One Floor & Home, Lakewood, WA
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Vogel's Carpet Service, Seattle, WA
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Floor Decorators Carpet One Floor & Home, Bremerton, WA
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Nielsen Brothers Flooring,
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Empire Today,
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Abbey Carpet & Floor of Puyallup, Puyallup, WA
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Carpet To Go, Bellevue, WA
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Costco, Kirkland, WA
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Home Depot, Puyallup, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Carpet Stores/installers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Carpet Stores/installers.
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Subscriber from TACOMA, WA wrote about a local carpet or rug store:
Excellent service, reliable and stand behind their work and products........
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Subscriber from SEATTLE, WA wrote about a local carpet or rug store:
They were quick to complete the job and did wonderful work. Wanted to make certain..........
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Subscriber from WOODINVILLE, WA wrote about a local carpet or rug store:
We replaced almost every room in our two-story home with new carpeting and laminate flooring...........
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Subscriber from RENTON, WA wrote about a local carpet or rug store:
Love working with this company........
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Subscriber from WOODINVILLE, WA wrote about a local carpet or rug store:
They have a good selection of mid to high-end products. Staff was knowledgeable. They were..........
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Subscriber from POULSBO, WA wrote about a local carpet or rug store:
Jeff Johnson went above and beyond what you would expect from a salesperson. He has..........
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Subscriber from SEATTLE, WA wrote about a local carpet or rug store:
They had a wide selection of natural wool samples to choose from........
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Subscriber from SEATTLE, WA wrote about a local carpet or rug store:
Like dealing with Jerry. He has helped me select carpet for apartments and my home...........
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Subscriber from SEATTLE, WA wrote about a local carpet or rug store:
great local store. Installation was prompt and well done. Would buy again........
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Subscriber from SEATTLE, WA wrote about a local carpet or rug store:
Price was about the same as the other three firms I looked at. Good variety..........
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Subscriber from BURIEN, WA wrote about a local carpet or rug store:
Quality carpet and flooring but the best was the installers. Very professional and a quality..........
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Subscriber from RENTON, WA wrote about a local carpet or rug store:
Outstanding service, follow-through and an installation guarantee make paying a little more worth it........
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Subscriber from TACOMA, WA wrote about a local carpet or rug store:
We went to 5-6 different stores before Craft Carpets and the folks here were the..........
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