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Monday, November 23, 2009
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Puget Sound Consumers' CHECKBOOK > Carpet & Rug Cleaners > Coit Services
 
Puget Sound Consumers' CHECKBOOK > Carpet & Rug Cleaners
Coit Services
All locations combined

See how Coit Services scored based on 377 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Coit Services?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 377 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Coit Services "superior" for "doing work properly"?
What percent of customers rated Coit Services "superior" for "starting and completing work promptly"?
What percent of customers rated Coit Services "superior" for "letting you know cost early"?
What percent of customers rated Coit Services "superior" for "advice on service options and costs"?
What percent of customers rated Coit Services "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from KENT, WA wrote on 07/23/09
Dirt showed again a few momths later.......
Subscriber from SEATTLE, WA wrote on 04/01/09
Left streaks , missed areas in hallway, Very hurried and didn't take time to move..........
Subscriber from LYNNWOOD, WA wrote on 10/04/07
Cleaner arrived late afternoon as opposed to early afternoon. Had broken equipment and also could..........
Subscriber from SHORELINE, WA wrote on 09/18/07
Billing office is terrible; they sent us a bill 6 months after service done then..........
Subscriber from EVERETT, WA wrote on 09/17/07
Made my carpet look like brand new. I'll call Coit for all my drapery, blind,..........
Subscriber from ISSAQUAH, WA wrote on 08/17/07
When the driver learned I only wanted my couch cleaned (not the entire carpet too),..........
Subscriber from EVERETT, WA wrote on 05/21/07
Convenience - Able to have carpets and blinds cleaned - Technician did put a smudge..........
Subscriber from REDMOND, WA wrote on 10/26/06
This service is generally very reliable. It is important to request a senior level service..........
Subscriber from FEDERAL WAY, WA wrote on 10/11/06
They clean carpets thoroughly without making a mess in the house........
Subscriber from SPANAWAY, WA wrote on 10/01/06
Service person arrived on time and worked quickly but left large dark spots on living..........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.








 
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