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Sunday, November 22, 2009
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Puget Sound Consumers' CHECKBOOK > Computer Repair Shops > On-Site Express & Qwiknet/Internet
 
Puget Sound Consumers' CHECKBOOK > Computer Repair Shops
On-Site Express & Qwiknet/Internet
6101 100th St SW #4
Tacoma, WA
Phone: 253-589-2391
See how On-Site Express & Qwiknet/Internet scored based on 16 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about On-Site Express & Qwiknet/Internet?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 16 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated On-Site Express & Qwiknet/Internet "superior" for "doing work properly"?
What percent of customers rated On-Site Express & Qwiknet/Internet "superior" for "starting and completing work promptly"?
What percent of customers rated On-Site Express & Qwiknet/Internet "superior" for "letting you know cost early"?
What percent of customers rated On-Site Express & Qwiknet/Internet "superior" for "advice on service options and costs"?
What percent of customers rated On-Site Express & Qwiknet/Internet "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from LAKEWOOD, WA wrote on 08/26/09
Except for timeliness and having to schlep my computer in to his shop, he is..........
Subscriber from LAKEWOOD, WA wrote on 08/04/09
Finally someone who is honest, fair and knowledgable. Prices are quite fair. Highly recommend On-Site..........
Subscriber from LAKEWOOD, WA wrote on 08/14/08
If only he were more timely........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in July 2009.









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