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Dell received 37 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer repair shop.
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Phone: 800-624-9896
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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| Equipment Firm Services/Installs: |
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| Number of customer survey ratings: |
37 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated Dell "superior" for "doing work properly"? |
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| What percent of customers rated Dell "superior" for "starting and completing work promptly"? |
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| What percent of customers rated Dell "superior" for "letting you know cost early"? |
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| What percent of customers rated Dell "superior" for "advice on service options and costs"? |
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| What percent of customers rated Dell "adequate" or "superior" for "overall performance/quality"? |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
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| What the firm's minimum charge includes? |
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| Fee for an estimate if repair work is not done: |
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Last Stop Computers, Tacoma, WA
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NCC National Computer, Lynnwood, WA
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Best Buy/Geek Squad, Puyallup, WA
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Computer Fix, Seattle, WA
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Costco, Tukwila, WA
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Best Buy/Geek Squad, Tacoma, WA
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PC Techs & Parts, Tacoma, WA
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PCE Computing, Maple Valley, WA
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Computer Concepts, Bothell, WA
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PC Fix, Issaquah, WA
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All Computer Service, University Place, WA
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Bear Computer Systems, Bellevue, WA
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West Seattle Computers, Seattle, WA
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Apple Store,
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Valley Techs, Lynnwood, WA
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Apple Store, Bellevue, WA
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Best Buy/Geek Squad, Bellevue, WA
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Best Buy/Geek Squad, Seattle, WA
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Up Time Technology, Seattle, WA
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Mother's Board Computers, Bremerton, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Computer Repair Shops.
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
A ,little trouble with the accent at times, but the service and work are superior........
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Subscriber from BOTHELL, WA wrote about a local computer repair shop:
These folks are honest and extremely competent........
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Subscriber from KENMORE, WA wrote about a local computer repair shop:
I have used the new Bothell location for in home service. They are fast, priced..........
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Subscriber from MOUNTLAKE TER, WA wrote about a local computer repair shop:
Im very pleased with the quick diagnosis and repair of my desktop PC. My problem..........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
It was a complex problem that took awhile to figure out but they kept trying..........
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Subscriber from LYNNWOOD, WA wrote about a local computer repair shop:
Love these guys! They do a great job and will help on the phone when..........
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Subscriber from KENT, WA wrote about a local computer repair shop:
fast service but charge alot........
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Subscriber from BOTHELL, WA wrote about a local computer repair shop:
Ive had two different computers repaired at PC Clinic. They diagnosed the problem quickly, fixed..........
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Subscriber from UNIVERSITY PLACE, WA wrote about a local computer repair shop:
used on several occassions and depend on them over other sources........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
The Genius Bar fixed my noisy and possibly failing cooling fan within an hour or..........
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Subscriber from FEDERAL WAY, WA wrote about a local computer repair shop:
I spoke to Brandon about a motherboard problem with my laptop. I needed new components..........
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