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Hard Drives Northwest received 40 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer repair shop.

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14315 NE 20th St
Bellevue, WA
Phone: 425-644-6474
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
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40 ratings |
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Best Buy/Geek Squad, Lynnwood, WA
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Costco, Tukwila, WA
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Last Stop Computers, Tacoma, WA
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PCE Computing, Maple Valley, WA
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On-Site Express & Qwiknet/Internet, Tacoma, WA
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Softline Computers, Port Orchard, WA
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Apple Store, Lynnwood, WA
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BlackPoint, Seattle, WA
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Abarim Business Computers, Edmonds, WA
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Valley Techs, Lynnwood, WA
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Micro-Lynx, Gig Harbor, WA
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ACI Micro, Seattle, WA
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Best Buy/Geek Squad,
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Progressive Tech Computer Repair & Data Recovery Services, Seattle, WA
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Best Buy/Geek Squad, Tukwila, WA
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RE-PC, Seattle, WA
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Best Buy/Geek Squad, Silverdale, WA
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Mother's Board Computers, Bremerton, WA
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Best Buy/Geek Squad, Bellevue, WA
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Wizard & Company, Bellevue, WA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Repair Shops.
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
I had a computer virus. He gave me helpful advice and the computer has worked..........
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Subscriber from BOTHELL, WA wrote about a local computer repair shop:
The owners of this store know what they are doing when it comes to repairing..........
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Subscriber from LYNNWOOD, WA wrote about a local computer repair shop:
I had problems accessing the internet, so I thought I had a major repair job..........
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Subscriber from PUYALLUP, WA wrote about a local computer repair shop:
Small, friendly business providing excellent service........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
Very friendly; no fuss over small job which was taken care of on the spot........
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Subscriber from TACOMA, WA wrote about a local computer repair shop:
After finding them, we have used them for all our computer repairs. We are most..........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
First rate service, fantastic genius bar, unequaled support by any other computer store........
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Subscriber from EDMONDS, WA wrote about a local computer repair shop:
Excellent service, reasonable fees, and technician get lots of work done per unit of time...........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
Great, honest service.......
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Subscriber from EDMONDS, WA wrote about a local computer repair shop:
Very knowledgeable and honest compared to most repair shops. But its still Windows, so even..........
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Subscriber from LYNNWOOD, WA wrote about a local computer repair shop:
The very best!.......
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Subscriber from SILVERDALE, WA wrote about a local computer repair shop:
Has a "hometown" feel. Staff is very knowledgable and offers advice on potential solutions that..........
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Subscriber from SPANAWAY, WA wrote about a local computer repair shop:
A friendly bunch of folks who get the work done and dont charge too much...........
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Subscriber from SEATTLE, WA wrote about a local computer repair shop:
Sometimes hard to get them to return a call promptly, but otherwise very helpful. Sometimes..........
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