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Apple Store, |
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Apple Store, Bellevue, WA |
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Apple Store, Seattle, WA |
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Apple Store, Lynnwood, WA |
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Apple Store, Tukwila, WA |
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Best Buy, Tukwila, WA |
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Best Buy, Seattle, WA |
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Best Buy, Lynnwood, WA |
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Best Buy, Federal Way, WA |
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Best Buy, Bellevue, WA |
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Best Buy, Silverdale, WA |
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Best Buy, Tacoma, WA |
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Best Buy, Puyallup, WA |
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CompuCare, Tacoma, WA |
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CompUSA, |
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Compusave, Lynnwood, WA |
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Computer Renaissance, |
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Computer Sonics, Tukwila, WA |
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Computer Stop, Seattle, WA |
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Computer Stop, Bellevue, WA |
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Costco, |
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Costco, Tacoma, WA |
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Costco, Issaquah, WA |
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Costco, Federal Way, WA |
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Costco, Everett, WA |
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All locations combined
See how Best Buy scored based on 382 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
382 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from KENT, WA wrote on 10/02/09
- Paid $35.00 to have them remove unwanted items off of a new laptop. Then did..........
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Subscriber from SEATTLE, WA wrote on 08/04/09
- A good place to shop.............
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Subscriber from BREMERTON, WA wrote on 07/27/09
- You're lucky to get service........
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Subscriber from WOODINVILLE, WA wrote on 08/23/08
- Great experience buying an HP laptop!.......
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Subscriber from SEATTLE, WA wrote on 07/17/08
- After recently buying a new laptop there, and then taking it home to use it..........
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Subscriber from BRIER, WA wrote on 10/15/07
- I probably will never buy another computer or component from "best buy". Although the computers..........
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Subscriber from AUBURN, WA wrote on 09/29/07
- Great prices on sales. Hires people with no clue. Wrong info given by sales staff........
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Subscriber from AUBURN, WA wrote on 07/17/07
- Sales people did not totally know what they were talking about........
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Subscriber from SEATTLE, WA wrote on 07/02/07
- Actually had poor responses most of time to questions and half time the phone help..........
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Subscriber from KENMORE, WA wrote on 06/29/07
- I have found the staff generally doesn't know what they are talking about if the..........
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- See more comments at Puget Sound Consumers' CHECKBOOK.
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