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Apple Store, Bellevue, WA |
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Apple Store, Seattle, WA |
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Apple Store, Lynnwood, WA |
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Apple Store, Tukwila, WA |
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Best Buy, Tukwila, WA |
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Best Buy, Seattle, WA |
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Best Buy, Lynnwood, WA |
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Best Buy, |
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Best Buy, Federal Way, WA |
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Best Buy, Bellevue, WA |
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Best Buy, Silverdale, WA |
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Best Buy, Tacoma, WA |
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Best Buy, Puyallup, WA |
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CompuCare, Tacoma, WA |
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CompUSA, |
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Compusave, Lynnwood, WA |
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Computer Renaissance, |
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Computer Sonics, Tukwila, WA |
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Computer Stop, Seattle, WA |
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Computer Stop, Bellevue, WA |
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Costco, |
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Costco, Tacoma, WA |
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Costco, Issaquah, WA |
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Costco, Federal Way, WA |
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Costco, Everett, WA |
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All locations combined
See how Apple Store scored based on 150 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
150 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAMMAMISH, WA wrote on 09/10/09
- Their repairs are drawn out and I did not like how I was treated with..........
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Subscriber from SEATTLE, WA wrote on 09/08/09
- Apple's strategy of exceptional customer service is fantastic. Unfortunately, they have one or two arrogant..........
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Subscriber from SEATTLE, WA wrote on 09/08/09
- Apple stands behind its products, and the experience at this store is like visiting family...........
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Subscriber from MERCER ISLAND, WA wrote on 08/05/09
- Fabulous products and service. Genus bar is a Godsend. Love the store and products.......
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Subscriber from ISSAQUAH, WA wrote on 07/20/09
- Great place even to just visit. Repairs done quickly, and advice offered is always spot-on!.......
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Subscriber from LAKE FOREST PARK, WA wrote on 08/26/08
- Apple's the best, but it is overpriced........
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Subscriber from KIRKLAND, WA wrote on 08/06/08
- Well organized and knowledgeable!.......
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Subscriber from SEATTLE, WA wrote on 09/27/07
- Tried to buy an adapter for an Apple computer a few years old. Was told..........
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Subscriber from SEATTLE, WA wrote on 09/11/07
- I'm a repeat customer, several times, and I can always find an enthusiastic, knowledgeable person..........
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Subscriber from SEATTLE, WA wrote on 09/11/07
- They know how to work with a middle aged person without being condescending. They even..........
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- See more comments at Puget Sound Consumers' CHECKBOOK.
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