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Subscribe to Puget Sound Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Macy's and 70 other local furniture stores.

How does Macy's Rate?
Macy's received 244 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local furniture store. Free Article
Macy's
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What can Consumers' CHECKBOOK tell you about Macy's?
Firm Specific Info
Areas Firm Serves:
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 244 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Furniture Stores
· J C Penney, Seattle, WA
· J C Penney,
· Mor Furniture for Less, Kent, WA
· Macy's, Silverdale, WA
· Bassett Home Furnishings, Tukwila, WA
· Newell Hunt Furniture, Puyallup, WA
· Don Willis Furniture, Seattle, WA
· Hayek's Leather Furniture, Lynnwood, WA
· Arnold's Home Furnishings, Bremerton, WA
· La-Z-Boy Furniture Galleries, Tukwila, WA
· Auburn Way Furniture & Sleep Center, Auburn, WA
· J C Penney, Silverdale, WA
· Del-Teet Furniture, Bellevue, WA
· Dania Home & Office Interiors, Seattle, WA
· Masins Furniture, Seattle, WA
· Ethan Allen Design Center,
· McKinnon Furniture, Seattle, WA
· La-Z-Boy Furniture Galleries, Silverdale, WA
· Macy's, Redmond, WA
· Kasala Furniture, Seattle, WA
many more......

 
Sample Subscriber Comments & Reviews for Furniture Stores in the Seattle (Puget Sound) Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Furniture Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.

  • Subscriber from WOODINVILLE, WA wrote about a local furniture store: The ONLY place I buy furniture. Great prices for good stuff and no pressure sales..........
  • Subscriber from SAMMAMISH, WA wrote about a local furniture store: Everything needed assembly but the instructions were easy to understand - 99% picture - and..........
  • Subscriber from LAKEWOOD, WA wrote about a local furniture store: quite satisfied with products purchased; one couch had a small tear in fabric that we..........