 |
True Value Hardware received 42 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local hardware store.
|
 |
2615 76th Ave SE
Mercer Island, WA
Phone: 206-232-7282
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
|
|
| Areas Firm Serves: |
|
| Products Firm Carries: |
|
| Number of customer survey ratings: |
42 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
|
| What percent of customers rated firm "superior" for "promptness of service"? |
|
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
|
| What percent of customers rated firm "superior" for "quality of products"? |
|
| What percent of customers rated firm "superior" for "variety of products"? |
|
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
|
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
|
| What percent of customers rated firm "superior" for "overall performance"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Hardware Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
-
Subscriber from MOUNTLAKE TERRACE, WA wrote about a local hardware store:
Great local hardward store. Carries all of your needs for any project, large or small...........
-
Subscriber from SEATTLE, WA wrote about a local hardware store:
Cramped, compact space. Only half of store is really hardware and has a very limited..........
-
Subscriber from SEATTLE, WA wrote about a local hardware store:
Nice staff: gets very busy and parking can be a challenge at times. Good place..........
-
Subscriber from SEATTLE, WA wrote about a local hardware store:
The people at this store seem to be taking positive steps to help people find..........
-
Subscriber from SEATTLE, WA wrote about a local hardware store:
Great staff, great selection, prices are always competitive. A very good place that I have..........
-
Subscriber from SEATTLE, WA wrote about a local hardware store:
They have over 180,000 items. Most of the items Ive purchased have been good to..........
|
|
|
 |
