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Monday, November 23, 2009
Puget Sound Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Sunset Air
5210 Lacey Blvd SE
Lacey, WA
Phone: 360-456-4956
See how Sunset Air scored based on 27 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Sunset Air?
Firm Specific Info
Areas Sunset Air Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Sunset Air Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 27 ratings
What percent of customers rated Sunset Air "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Sunset Air "superior" for "doing work properly"?
What percent of customers rated Sunset Air "superior" for "starting and completing work promptly"?
What percent of customers rated Sunset Air "superior" for "letting you know cost early"?
What percent of customers rated Sunset Air "superior" for "advice on service options and costs"?
What percent of customers rated Sunset Air "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Sunset Air a member of the Better Business Bureau?
Sunset Air's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.









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