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Monday, November 23, 2009
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Puget Sound Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Genesee Fuel & Heating
 
Puget Sound Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Genesee Fuel & Heating
3616 S Genesee St
Seattle, WA
Phone: 206-722-1545

See how Genesee Fuel & Heating scored based on 134 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Genesee Fuel & Heating?
Firm Specific Info
Areas Genesee Fuel & Heating Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Genesee Fuel & Heating Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 134 ratings
What percent of customers rated Genesee Fuel & Heating "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Genesee Fuel & Heating "superior" for "doing work properly"?
What percent of customers rated Genesee Fuel & Heating "superior" for "starting and completing work promptly"?
What percent of customers rated Genesee Fuel & Heating "superior" for "letting you know cost early"?
What percent of customers rated Genesee Fuel & Heating "superior" for "advice on service options and costs"?
What percent of customers rated Genesee Fuel & Heating "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Genesee Fuel & Heating a member of the Better Business Bureau?
Genesee Fuel & Heating's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from BOTHELL, WA wrote on 08/04/09
Installation of heat pump. Trouble with it heating properly during the winter, after a month+..........
Subscriber from SEATTLE, WA wrote on 10/31/08
I used to be on their auto-fill program, which included the "service contract" kind of..........
Subscriber from SEATTLE, WA wrote on 09/11/07
Installers were friendly, but somebody in office seemed less so. Not sure why........
Subscriber from SEATTLE, WA wrote on 05/21/07
Had a new efficient heat pump and oil furnace installed. They did a very nice..........
Subscriber from AUBURN, WA wrote on 04/26/07
These guys offered me a superior product (95% efficient York Fully Modulating Furnace which I..........
Subscriber from BELLEVUE, WA wrote on 11/30/06
The estimater showed on time and was very impressive, but we never got an estimate...........
Subscriber from ISSAQUAH, WA wrote on 11/09/06
When my electric furnace encountered problems, I turned to your Website. The ratings for this..........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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