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Monday, November 23, 2009
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Puget Sound Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Bob's Heating & Air Conditioning
 
Puget Sound Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Bob's Heating & Air Conditioning
13621 NE 126th Pl #425
Kirkland, WA
Phone: 425-747-1630

See how Bob's Heating & Air Conditioning scored based on 302 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Bob's Heating & Air Conditioning?
Firm Specific Info
Areas Bob's Heating & Air Conditioning Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Bob's Heating & Air Conditioning Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 302 ratings
What percent of customers rated Bob's Heating & Air Conditioning "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Bob's Heating & Air Conditioning "superior" for "doing work properly"?
What percent of customers rated Bob's Heating & Air Conditioning "superior" for "starting and completing work promptly"?
What percent of customers rated Bob's Heating & Air Conditioning "superior" for "letting you know cost early"?
What percent of customers rated Bob's Heating & Air Conditioning "superior" for "advice on service options and costs"?
What percent of customers rated Bob's Heating & Air Conditioning "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Bob's Heating & Air Conditioning a member of the Better Business Bureau?
Bob's Heating & Air Conditioning's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from KIRKLAND, WA wrote on 10/22/08
Professional, qualified workers. Excellent, cost effective work. Recommended........
Subscriber from SAMMAMISH, WA wrote on 09/11/08
furnace inspection and tune-up was performed with good explanation of what technician was doing and..........
Subscriber from SAMMAMISH, WA wrote on 04/11/08
I subscribed to the checkbook to find the best company to use. I got about..........
Subscriber from KIRKLAND, WA wrote on 02/12/07
Furnace quit working. Called at 7am and they arrived at 8am........
Subscriber from BELLEVUE, WA wrote on 12/11/06
Very disappointed to find out that after Bob's tech had come out and told us..........
Subscriber from REDMOND, WA wrote on 12/06/06
told us to replace furnace AND water heater when furnace needed simple part replacement and..........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.








 
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