Anyone with a home can expect sooner or later to be besieged by unwelcome guests-cockroaches, termites, ants, mice, or other unsavory visitors. We tell you how to send them packing. We've rated 26 pest control services.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Puget Sound Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Pest Control Firms

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Pest Control Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Pest Control Firms.

• Subscriber from SEATTLE, WA wrote Another Service: Eden was prompt and took time to research my problem. However, the technician was only..........
• Subscriber from KENMORE, WA wrote Another Service: Very nervous about seeking this type of service. Worried we'd get ripped off and told..........
• Subscriber from UNIVERSITY PLACE, WA wrote Another Service: Came out on a Friday night when cable man discovered rat problem in my upper..........
• Subscriber from WOODINVILLE, WA wrote Another Service: After using them for a while, we found they were very careless with the chemicals..........
• Subscriber from RENTON, WA wrote Another Service: Don't use them. They do not do a good job........
• Subscriber from REDMOND, WA wrote Another Service: They did a good job for me. Messed up once, but did an amazing job..........
• Subscriber from AUBURN, WA wrote Another Service: They have a high turnover of service technicians.......
• Subscriber from TACOMA, WA wrote Another Service: Redi National Pest Eliinator came out on a Sunday to take care of a wasp..........
• Subscriber from SAMMAMISH, WA wrote Another Service: They have a model with few options, all of them very hard on the environment..........
• Subscriber from DUVALL, WA wrote Another Service: This company performed horribly for me. I made appoinment after appointment for them to do..........
• Subscriber from BELLEVUE, WA wrote Another Service: Completely got rid our our carpenter ant problem on the first try, with an excellent..........
• Subscriber from SEATTLE, WA wrote Another Service: marginally useful and overpriced.......
• Subscriber from SEATTLE, WA wrote Another Service: requires contract with automatic quarterly service and billing........
• Subscriber from LAKE FOREST PARK, WA wrote Another Service: Had to return once, but the spiders 2 months later are almost as bad as..........
• Subscriber from TACOMA, WA wrote Another Service: They charged a high price just to come and see what the problem happened to..........
• Subscriber from MERCER ISLAND, WA wrote Another Service: Only this company would deal with the raccoons in my attic. The raccoons eventually escaped,..........
• Subscriber from BELLEVUE, WA wrote Another Service: Cal and his crew are the best. No bugs or rodents in my home!!.......
• Subscriber from SNOHOMISH, WA wrote Another Service: They never came on the day nor did they call to let us know they..........
• Subscriber from SAMMAMISH, WA wrote Another Service: Inadequate diagnosis of scope of rodent problem. Would only set traps in crawlspace. Would not..........
• Subscriber from KIRKLAND, WA wrote Another Service: deceptive, rude and uninformed. Poorly trained. rushed staff. Careless work habits. Pressure to pay for..........
• Subscriber from AUBURN, WA wrote Another Service: Would not call again, the monthly service was not done just the bill left on..........
• Subscriber from SEATTLE, WA wrote Another Service: Promptly show up if an extra treatment is needed........
• Subscriber from BELLEVUE, WA wrote Another Service: Found a large wasp nest in a daylilly root system. Called Regiment. Specialist came out..........
• Subscriber from EVERETT, WA wrote Another Service: Found they did the same thing over and over again even with the problem presenting..........
• Subscriber from LAKEWOOD, WA wrote Another Service: THEY REALLY KNOW WHAT THEY ARE DOING AND DO AN OUTSTANDING JOB. THEY ARE ALWAYS..........
• Subscriber from SHORELINE, WA wrote Another Service: Awful - nothing they do works, problem returns. Overpriced as well........
• Subscriber from REDMOND, WA wrote Another Service: This is a pretty professional group. I've used them quite a while after using a..........
• Subscriber from BAINBRIDGE IS, WA wrote Another Service: Very helpful and friendly. Seems interested in helping hold costs to reasonable levels........
• Subscriber from BELLEVUE, WA wrote Another Service: nice owner good job priced right.......
• Subscriber from REDMOND, WA wrote Another Service: Willard's was the second pest control service I used. My rats weren't interested in any..........
• Subscriber from FERNDALE, WA wrote Another Service: Paid one year in advance with alleged guarantee of service, in this case getting rid..........
• Subscriber from KIRKLAND, WA wrote Another Service: AARD got rid of my rat in less than a couple of hours. They came..........
• Subscriber from WOODINVILLE, WA wrote Another Service: Not the cheapest, but definitely the best. We tried several others and they did not..........
• Subscriber from ISSAQUAH, WA wrote Another Service: Cascade's billing department goofed up twice on the bill for service provided under CONTRACT........
• Subscriber from LAKEWOOD, WA wrote Another Service: Wonderful service. Dave got rid of a nest of yellow jackets quickly and efficiently. Have..........
• Subscriber from SEATTLE, WA wrote Another Service: Very pleasant and knowledgeable, and were able to treat a difficult problem successfully. Great value........
• Subscriber from UNIVERSITY PLACE, WA wrote Another Service: Hornets, Carpenter ants, birds in the attic and most recently rats in the crawl space,..........
• Subscriber from BELLEVUE, WA wrote Another Service: Not all exclusion work salesman said tech would complete was done. Not sure the salesman..........
• Subscriber from SEATTLE, WA wrote Another Service: Used them for years on regular basis.......
• Subscriber from GIG HARBOR, WA wrote Another Service: An outstanding company. They stood by their guarantee until our problem was solved........
• Subscriber from WOODINVILLE, WA wrote Another Service: We have used Cascade for regular service for several years now. They do a great..........
• Subscriber from KIRKLAND, WA wrote Another Service: Very dependable, conscientious, well staffed........
• Subscriber from ISSAQUAH, WA wrote Another Service: The same person comes out every time, and we feel very confident in his work..........
• Subscriber from KENT, WA wrote Another Service: I called them, told them my problem and was given a ball-park estimate over the..........
• Subscriber from PORT ORCHARD, WA wrote Another Service: great folks.......
• Subscriber from SEATTLE, WA wrote Another Service: These guys really know their critters. They did not clean up the piles of insulation..........
• Subscriber from LAKE TAPPS, WA wrote Another Service: My service tech Jason is the greatest!He really knows the meaning of good customer service...........
• Subscriber from EVERETT, WA wrote Another Service: I called AARD because our occasional issues with moles had become a serious problem. There..........
• Subscriber from LAKEWOOD, WA wrote Another Service: Called the company at 11am, and the owner himself came out by 1pm to treat..........
• Subscriber from SEATTLE, WA wrote Another Service: had a pigeon problem and this group was outstanding. Prompt, professional and correct quote for..........