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Monday, November 23, 2009
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Puget Sound Consumers' CHECKBOOK > Pest Control Firms > Orkin
 
Puget Sound Consumers' CHECKBOOK > Pest Control Firms
Orkin
All locations combined
Phone: 888-675-4662

See how Orkin scored based on 225 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Orkin?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 225 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Orkin "superior" for "doing work properly"?
What percent of customers rated Orkin "superior" for "starting and completing work promptly"?
What percent of customers rated Orkin "superior" for "letting you know cost early"?
What percent of customers rated Orkin "superior" for "advice on service options and costs"?
What percent of customers rated Orkin "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SEATTLE, WA wrote on 09/03/09
Orkin (Fife, WA office) has communication issues in terms of communications between the office and..........
Subscriber from SEATTLE, WA wrote on 07/17/09
Polite, on time, but didn't locate the problem....they didn't look in "out of the box"..........
Subscriber from GIG HARBOR, WA wrote on 07/30/08
Excellent continuing service and support for helping on new pest issues.......
Subscriber from BELLEVUE, WA wrote on 09/20/07
Not all exclusion work salesman said tech would complete was done. Not sure the salesman..........
Subscriber from MERCER ISLAND, WA wrote on 08/13/07
Superior service by the gentleman providing the service........
Subscriber from SEATTLE, WA wrote on 11/08/06
Promptly show up if an extra treatment is needed........
Subscriber from SAMMAMISH, WA wrote on 10/12/06
They have a model with few options, all of them very hard on the environment..........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in August 2009.








 
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