 |
Excel Pest Control received 24 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local pest control service.
|
 |
PO Box 920
Seabeck, WA
Phone: 360-297-6557
"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
24 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Excel Pest Control "superior" for "doing work properly"? |
|
| What percent of customers rated Excel Pest Control "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Excel Pest Control "superior" for "letting you know cost early"? |
|
| What percent of customers rated Excel Pest Control "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Excel Pest Control "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Pest Control Firms Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Pest Control Firms.
-
Subscriber from KIRKLAND, WA wrote about a local pest control service:
I had a single rat, get under our home. AARD gave a fair price over..........
-
Subscriber from UNIVERSITY PLACE, WA wrote about a local pest control service:
They had to come back one time which they said was a possibility (and included..........
-
Subscriber from BELLEVUE, WA wrote about a local pest control service:
Terrific.......
-
Subscriber from REDMOND, WA wrote about a local pest control service:
They did a good job for me. Messed up once, but did an amazing job..........
-
Subscriber from SEATTLE, WA wrote about a local pest control service:
I trust them completely to do the job quickly and right. Very helpful staff........
-
Subscriber from BAINBRIDGE ISLAND, WA wrote about a local pest control service:
Very helpful and friendly. Seems interested in helping hold costs to reasonable levels........
-
Subscriber from SEATTLE, WA wrote about a local pest control service:
They cleared a hornets nest but did not bill us for 6 months so that..........
-
Subscriber from KENT, WA wrote about a local pest control service:
Miles Savage provided us with good estimate and did job in a timely manner for..........
-
Subscriber from SEATTLE, WA wrote about a local pest control service:
This is a great company to work with. They are very friendly and responsive -..........
-
Subscriber from SEATTLE, WA wrote about a local pest control service:
Polite on phone, was told what to expect and offered me a $25 coupon to..........
-
Subscriber from SEATTLE, WA wrote about a local pest control service:
Used them for years on regular basis.......
|
|
|
 |
