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Sunday, November 22, 2009
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Puget Sound Consumers' CHECKBOOK
 > Roofers > Hanley Construction
 
Puget Sound Consumers' CHECKBOOK > Roofers
Hanley Construction
PO Box 865
Port Orchard, WA
Phone: 360-876-0870

See how Hanley Construction scored based on 51 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Hanley Construction?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 51 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Hanley Construction "superior" for "doing work properly"?
What percent of customers rated Hanley Construction "superior" for "starting and completing work promptly"?
What percent of customers rated Hanley Construction "superior" for "letting you know cost early"?
What percent of customers rated Hanley Construction "superior" for "advice on service options and costs"?
What percent of customers rated Hanley Construction "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from GIG HARBOR, WA wrote on 10/20/09
We got 4 price quotes before our new roof. The were the most professional in..........
Subscriber from TACOMA, WA wrote on 08/21/09
Showed up on time . Provided superior product ( PVC roofing ) Completed the job..........
Subscriber from HANSVILLE, WA wrote on 10/20/08
I wrote a critical evaluation of these folks earlier based on a bad experience with..........
Subscriber from GIG HARBOR, WA wrote on 12/22/07
Did a fine job. They were pleasant and upfornt to do business with. The site..........
See more comments at Puget Sound Consumers' CHECKBOOK .

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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