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Tuesday, November 24, 2009
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Puget Sound Consumers' CHECKBOOK > Clear View on New Windows > Procraft Industries
 
Puget Sound Consumers' CHECKBOOK > Clear View on New Windows
Procraft Industries
6710 220th St SW
Mountlake Terrace, WA
Phone: 206-361-5121

See how Procraft Industries scored based on 84 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Procraft Industries?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 84 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SEATTLE, WA wrote on 09/09/09
Excellent company; but get bids from several companies before choosing. Procraft's prices are good but..........
Subscriber from SEATTLE, WA wrote on 09/09/09
Totally professional, as good as I could imagine from a contractor........
Subscriber from KENMORE, WA wrote on 07/28/09
This was our second installation with the company. The salesman is an excellent communicator, some..........
Subscriber from BURIEN, WA wrote on 07/22/09
Top notch work and communicating everything as we went along in the process........
Subscriber from SEATTLE, WA wrote on 09/08/08
I bought 4 replacement double-pane wood windows from Procraft. Made by Lindal, the windows were..........
Subscriber from EVERETT, WA wrote on 08/12/08
Expert and very nice installers........
Subscriber from MUKILTEO, WA wrote on 06/07/08
Procraft replaced 2 picture windows in which the glass had moisture between the panes. The..........
Subscriber from SEATTLE, WA wrote on 01/04/08
After hearing so many horror stories about window salesman, we were very pleasantly surprised........
Subscriber from BELLEVUE, WA wrote on 09/12/07
Not only do they do great work with excellent materials - they truly stand behind..........
Subscriber from SEATTLE, WA wrote on 08/18/07
Rude, late, messed up order, overpriced. Never again!.......
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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