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Smith Nielsen Auto Service received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 134,000 Twin Cities area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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12850 Central Ave NE
Blaine, MN
Phone: 763-755-7255
"Twin Cities Consumers' CHECKBOOK Can Save You Big $$$"
"If you like charts and analysis, plus buying tips and advice — think local version of Consumer Reports magazine — CHECKBOOK is for you."
"It's difficult to imagine a better investment of $10 than the Spring/Summer 2011 issue of Twin Cities' Consumers' CHECKBOOK."
"Face it, when the computer isn't booting and the car isn't braking, shopping around isn't Job One. There's a faster, easier way with CHECKBOOK."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
10 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Number of complaints on file at local government consumer offices: |
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| Complaint rate: |
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| Number of complaints on file at Better Business Bureau: |
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| Complaint rate: |
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| Is firm a member of the Better Business Bureau? |
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| Firm's record with Better Business Bureau: |
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| Firm's price index score: |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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