Easy Money: Most Twin Cities Area Consumers Can Save Hundreds by Changing Auto Insurance

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Monday, November 23, 2009

Who Rates Best (& Worst) in the Twin Cities Area? Now You'll Know.

Automobiles--Insurance

	Any consumer would be right to view with skepticism advertisements that promise big savings for low effort. But in the case of auto insurance, there's truth to the claims: most Twin Cities area drivers actually can save hundreds of dollars-over $1,500 in some cases-by simply switching auto insurers. And you don't have to forsake service for a better rate. We break down your options, including ratings of insurers for price and service, and also advise you on which coverage options are and aren't worth the cost. From Twin Cities Consumers' CHECKBOOK Magazine
	Read our article and findings (available exclusively to CHECKBOOK subscribers)	Back to Twin Cities Consumers' CHECKBOOK Table of Contents.


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	Name	Number of ratings	Checkbook's top rating for quality ()	What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)"	What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)"
1.	AAA/Auto Club	20 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
2.	AIG	18 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
3.	Allied/Nationwide	13 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
4.	Allstate	68 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
5.	American Family	141 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
6.	American National		Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
7.	Amica Mutual	32 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
8.	Auto-Owners	23 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
9.	Cincinnati		Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
10.	Country	10 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
11.	Farmers	125 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
12.	GEICO	20 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
13.	Horace Mann	17 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
14.	Liberty Mutual	38 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
15.	Metropolitan	55 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
16.	Progressive	67 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
17.	State Auto	10 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
18.	State Farm	356 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
19.	The Hartford	49 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
20.	USAA	73 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
21.	West Bend Mutual		Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
22.	Western National	30 ratings	Available exclusively to Twin Cities Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.

Subscriber Comments/Reviews

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Subscriber from BURNSVILLE, MN wrote about STATE FARM, , on 11/20/09: Handled claim fast and coordinated with repair shop very well........

Subscriber from COLUMBIA HEIGHTS, MN wrote about STATE FARM, , on 11/15/09: We have several policies w/ them and have always had a good experience. They have..........

Subscriber from EDEN PRAIRIE, MN wrote about STATE FARM, , on 11/13/09: MIKE NELSON AGENCY EDINA EXCELLENT IN ALL RESPECTS/ GREAT SERVICE AND EXPERIENCE.......

Subscriber from ST. PAUL, MN wrote about STATE FARM, , on 09/11/09: Needed to work directly with agent to correct unfair claims determination. State Farm seems to..........

Subscriber from MINNEAPOLIS, MN wrote about FARMERS, , on 09/09/09: Glass repair coverage done quickly and conveniently! Great agent (Peter Cole)........

Subscriber from COON RAPIDS, MN wrote about AIG, , on 09/09/09: I dealt with a Rep who was unpleasant and asked for much info which was..........

Subscriber from COLUMBIA HTS, MN wrote about LIBERTY MUTUAL, , on 08/12/09: Just informed them of accident, they advised me to contact the at fault insurance company..........

Subscriber from COON RAPIDS, MN wrote about AMERICAN FAMILY, , on 08/04/09: They took the time to explain what to expect and delivered on all promises........

Subscriber from MINNEAPOLIS, MN wrote about PROGRESSIVE, , on 08/03/09: Top Rate Service from beginning to end. Can't praise them enough........

Subscriber from SHOREVIEW, MN wrote about STATE AUTO, , on 08/01/09: Also obtained reimbursement for our deductible from party that hit our vehicle. Agent made many..........

Subscriber from MINNEAPOLIS, MN wrote about STATE FARM, , on 07/29/09: I have both auto and home insurance with State Farm. I have been with the..........

Subscriber from BURNSVILLE, MN wrote about USAA, , on 07/28/09: Replaced windshield. Easy and quick service........

Subscriber from SAINT PAUL, MN wrote about STATE FARM, , on 07/20/09: The do an adequate job, but you have to do all the work. Customer service..........

Subscriber from SAINT PAUL, MN wrote about GEICO, , on 07/20/09: They took over everything and I did not have to do anything. They set up..........

Subscriber from BLAINE, MN wrote about FARMERS, , on 07/14/09: Farmers raised their rates on me and others (I had NO claims for 6 years)..........

Subscriber from MINNEAPOLIS, MN wrote about STATE FARM, , on 07/07/09: Agent did not like the fact that I knew I could choose where I could..........

Subscriber from ST. MICHAEL, MN wrote about AMERICAN FAMILY, , on 03/23/09: Jason Danielson is the best insurance agent we have dealt with. He guided us through..........

Subscriber from ST. LOUIS PARK, MN wrote about FARMERS, , on 12/11/08: We were given incorrect information how the claim would be handled, then had to wait..........

Subscriber from CHASKA, MN wrote about STATE FARM, , on 09/14/08: We had been with St. Farm for about 25 years when we had two small..........

Subscriber from SAINT PAUL, MN wrote about PROGRESSIVE, , on 09/12/08: Good service and very helpful representatives for a hit and run. Using the claims center..........

Subscriber from MINNEAPOLIS, MN wrote about PROGRESSIVE, , on 08/26/08: bought through Epic Agency for Educators. Good agents seems like a good company.......

Subscriber from MINNEAPOLIS, MN wrote about HARTFORD/AARP, , on 08/26/08: dropped them because they raised the house insurance so high I couldn't stay and that..........

Subscriber from SAVAGE, MN wrote about FARMERS, , on 08/24/08: Farmer's HelpPoint is very good. They were vrey emphatetic.I was very pleasantly surprised........

Subscriber from OAKDALE, MN wrote about FARMERS, , on 08/16/08: This was a terrible process. The claims rep assigned to me seemed to keep dragging..........

Subscriber from COON RAPIDS, MN wrote about AIG/MINNESOTA INSURANCE CO, , on 08/14/08: Good service by courteous people.......

See more comments at Twin Cities Consumers' CHECKBOOK.

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