More Than 150,000 Consumers Subscribe to CHECKBOOK to Find the Best Computer Stores and More ...

Subscribe to Twin Cities Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Best Buy and 24 other local computer stores.

How does Best Buy Rate?
Best Buy received 73 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 134,000 Twin Cities area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local computer store. Free Article
Best Buy
1000 W 78th St
Richfield, MN
Phone: 612-861-3917



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What can Consumers' CHECKBOOK tell you about Best Buy?
Firm Specific Info
Areas Firm Serves:
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 73 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Computer Stores
· Best Buy, Richfield, MN
many more......

 
Sample Subscriber Comments & Reviews for Computer Stores in the Twin Cities Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

  • Subscriber from MINNEAPOLIS, MN wrote about a local computer store: I took my computer in for a battery replacement. The service person recommended a place..........
  • Subscriber from MINNEAPOLIS, MN wrote about a local computer store: Staff are generally very knowledgeable, although there arent very many of them. Good selection of..........
  • Subscriber from MINNEAPOLIS, MN wrote about a local computer store: Some information on getting free down load not provided and that has been a problem..........
  • Subscriber from MINNEAPOLIS, MN wrote about a local computer store: Love their email sale notices. Not to many, but frequent. Have recommended them to others........
  • Subscriber from PLYMOUTH, MN wrote about a local computer store: Had a problem with ipad and they showed me what I needed to do........
  • Subscriber from LAKE ELMO, MN wrote about a local computer store: Just like an Apple store, but more expansive in products and they do home services..........
  • Subscriber from MINNEAPOLIS, MN wrote about a local computer store: Need to know what you are doing........
  • Subscriber from SAINT PAUL, MN wrote about a local computer store: Bought a netbook from a saleperson, who was knowledgeable and friendly. He questioned me about..........
  • Subscriber from BLAINE, MN wrote about a local computer store: Best customer service of any of the tech stores we tried. Best informed employees we..........
  • Subscriber from SAINT PAUL, MN wrote about a local computer store: The have a good selection of items, at a good range of prices. The store..........