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Best Buy received 73 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 134,000 Twin Cities area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer store.

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1000 W 78th St
Richfield, MN
Phone: 612-861-3917
"Twin Cities Consumers' CHECKBOOK Can Save You Big $$$"
"Face it, when the computer isn't booting and the car isn't braking, shopping around isn't Job One. There's a faster, easier way with CHECKBOOK."
"If you like charts and analysis, plus buying tips and advice — think local version of Consumer Reports magazine — CHECKBOOK is for you."
"It's difficult to imagine a better investment of $10 than the Spring/Summer 2011 issue of Twin Cities' Consumers' CHECKBOOK."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from MINNEAPOLIS, MN wrote about a local computer store:
I took my computer in for a battery replacement. The service person recommended a place..........
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Subscriber from MINNEAPOLIS, MN wrote about a local computer store:
Staff are generally very knowledgeable, although there arent very many of them. Good selection of..........
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Subscriber from MINNEAPOLIS, MN wrote about a local computer store:
Some information on getting free down load not provided and that has been a problem..........
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Subscriber from MINNEAPOLIS, MN wrote about a local computer store:
Love their email sale notices. Not to many, but frequent. Have recommended them to others........
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Subscriber from PLYMOUTH, MN wrote about a local computer store:
Had a problem with ipad and they showed me what I needed to do........
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Subscriber from LAKE ELMO, MN wrote about a local computer store:
Just like an Apple store, but more expansive in products and they do home services..........
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Subscriber from MINNEAPOLIS, MN wrote about a local computer store:
Need to know what you are doing........
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Subscriber from SAINT PAUL, MN wrote about a local computer store:
Bought a netbook from a saleperson, who was knowledgeable and friendly. He questioned me about..........
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Subscriber from BLAINE, MN wrote about a local computer store:
Best customer service of any of the tech stores we tried. Best informed employees we..........
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Subscriber from SAINT PAUL, MN wrote about a local computer store:
The have a good selection of items, at a good range of prices. The store..........
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