Our ratings of 175 area cleaners reveal that there are many excellent shops-including some with very good prices. But beware: not all drycleaners are able to produce top-quality results consistently, and with a few, the risk is high that what you get back will be barely better than what you dropped off-or that your garments will be damaged or lost.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Twin Cities Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Drycleaners

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Drycleaners Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Drycleaners.

• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: I do not use professional cleaners very often. But, when I do, this is where..........
• Subscriber from MINNETONKA, MN wrote Another Cleaner: No posted price list. Have to ask for special attention to pant creases. Cost is..........
• Subscriber from OSSEO, MN wrote Another Cleaner: THIS IS AN EXCELLENT ESTABLISHMENT TO DO BUSINESS.......
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Restored a 35 year old wedding dress for only a token fee. It looked better..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: I had a high quality wool suit cleaned. It came back looking worse than when..........
• Subscriber from MINNETONKA, MN wrote Another Cleaner: quoted one price and charged another.......
• Subscriber from BUFFALO, MN wrote Another Cleaner: They have great hours and are always accomidating if I need something fast. Great service!.......
• Subscriber from MAPLE GROVE, MN wrote Another Cleaner: They sew buttons and fix loose threads when needed........
• Subscriber from EDINA, MN wrote Another Cleaner: Very friendly, hard working staff. Have done me several favors........
• Subscriber from CHANHASSEN, MN wrote Another Cleaner: The service has always been excellent and the tailor on duty has also provided good..........
• Subscriber from EDINA, MN wrote Another Cleaner: I have yet to bring in the stain that they can't get out. My clothing..........
• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: I've lived around the country and world, and Twin Cities cleaners are unique in their..........
• Subscriber from EDEN PRAIRIE, MN wrote Another Cleaner: Shirts are laundered and ironed properly. Most companies do not iron collars properly........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Good price and great service. I have used White Way and Anderson's in the past..........
• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: They asked me if I wanted a quilt dry cleaned or lundered and when I..........
• Subscriber from MINNETONKA, MN wrote Another Cleaner: Service and quality are superior. They can get anything out and all the clothes look..........
• Subscriber from WAYZATA, MN wrote Another Cleaner: Great fast service for simple dry cleaning needs. Would not recommend for spot removal. Took..........
• Subscriber from WACONIA, MN wrote Another Cleaner: Wool items came back looking worse than before "cleaned".......
• Subscriber from HOPKINS, MN wrote Another Cleaner: On 2 separate occassions, Pilgrim has lost shirts which are quite expensive. In the first..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Have been using this drycleaners for approx six months now and am extremely satisfied with..........
• Subscriber from CHANHASSEN, MN wrote Another Cleaner: Expensive. Won't take coupons........
• Subscriber from MAPLEWOOD, MN wrote Another Cleaner: The staff serving the public varies with some outstanding and some just adequate. The value..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: I finally got my husband to switch from White Way and he much more satisfied...........
• Subscriber from BLOOMINGTON, MN wrote Another Cleaner: The staff makes all the difference. Don't know how they hire such quality people. They..........
• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: Great people, great service........
• Subscriber from WEST SAINT PAUL, MN wrote Another Cleaner: They lost a button from my son's jacket. After many phone calls and visits (they..........
• Subscriber from HOPKINS, MN wrote Another Cleaner: Good cleaning but high prices. Drop off after hours is helpful.......
• Subscriber from CHANHASSEN, MN wrote Another Cleaner: They are cheap and do a good job, but the teenagers working there give nothing..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Tried twice. Lost several items each visit & took several visits to get things recovered...........
• Subscriber from STILLWATER, MN wrote Another Cleaner: They never mention cost when you drop off an item, but they will tell you..........
• Subscriber from ROSEVILLE, MN wrote Another Cleaner: Staff is pretty stoic; you have to ask for costs. But the quality of the..........
• Subscriber from PRESCOTT, WI wrote Another Cleaner: Had to bring a coat to them twice, because they didn't get the stain out..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Failed to clean item properly........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Brought in a custom-made bedspread and specifically said I wanted it to be drycleaned. They..........
• Subscriber from MPLS, MN wrote Another Cleaner: Very honest, detailed and quick work........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Good, but very expensive, it seems........
• Subscriber from STILLWATER, MN wrote Another Cleaner: huge improvement in difficult cleaning problems over the last year.......
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Except the staff on Saturdays have been inadequately trained and take forever, so lines get..........
• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: Lowest cost in the area.......
• Subscriber from GOLDEN VALLEY, MN wrote Another Cleaner: They are the only place I know of tha will XHeavy starch (like cardboard)your laundry..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: They lose things, like shoulder pads........
• Subscriber from ST PAUL,, MN wrote Another Cleaner: staff is indiffferent to customers quality of service is below average.......
• Subscriber from EAGAN, MN wrote Another Cleaner: Drycleaner lost an article of clothing. No compensation offered. Store did not honor coupons when..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: Clothes wre not always pressed correctly, and although staff was very nice, it is too..........
• Subscriber from GOLDEN VALLEY, MN wrote Another Cleaner: they do a great job on all my clothes. They have a pick up and..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: This family run operation is top-notch, professional and efficient. When I had clothes that needed..........
• Subscriber from WAYZATA, MN wrote Another Cleaner: After my horrible experience with Clean ‘N’ Press I was compelled to write a review..........
• Subscriber from MINNEAPOLIS, MN wrote Another Cleaner: I have had to send back clothing three times that didn't appear to have even..........
• Subscriber from SAINT PAUL, MN wrote Another Cleaner: They were able to effectively clean a coat that a more expensive cleaner failed to..........
• Subscriber from PLYMOUTH, MN wrote Another Cleaner: The best in The Cities.......